Jerry is absolutely wonderful! I felt like I was more than just another customer. I was genuinely cared about as a person. I have loved every experience at the Honda dealership, and today was no different.
12/2/2018
AMBER D. VERIFIED CUSTOMER
My car is still not fixed
12/2/2018
Meridian G. VERIFIED CUSTOMER
When I agreed pay written cost of $962 I was informed that the cost would actually be $2973. I will not be returning.
12/2/2018
Brian B. VERIFIED CUSTOMER
Efficient and well executed
12/2/2018
Vicky Y. VERIFIED CUSTOMER
Michelle was very communicative very responsive and kept me up to date and the timeline she gave me was pretty close within about 15 minutes,
Very positive, personable, and friendly.
12/2/2018
VICTORINO L. VERIFIED CUSTOMER
Michelle is great she answered all my questions!!
12/2/2018
LORETTA F. VERIFIED CUSTOMER
Keep up the good work.
12/2/2018
DARCI J. VERIFIED CUSTOMER
The service today was great. My only concern is that the last two times I have come in, my vehicle has been noted as “failed” for two services that I have had done within the recommended mileage and/or duration. I have received no info about why my transmission fluid (done 15k miles ago) and power steering fluid (done 12 months ago) have both come back with a “fail,” but am concerned that you are trying to take advantage and add services that I don’t actually need. The same “failed” checks were recommended last year. Is there a genuine reason my vehicle is needing to have fluids changed more frequently than the Honda recommendations? If not, why are you not checking my vehicle service record before making service recommendations?
12/2/2018
KIRK N. VERIFIED CUSTOMER
Shawn was awesome like usual, kept us informed!
12/2/2018
Jennifer C. VERIFIED CUSTOMER
Great job!!
12/2/2018
Victor W. VERIFIED CUSTOMER
Seems like they did a good job.
12/2/2018
Julie B. VERIFIED CUSTOMER
Shawn was very kind and patient. Excellent customer service will be back. Thank you Shawn.
12/2/2018
Kandy F. VERIFIED CUSTOMER
Michelle got me in and out fast. Recall item.
12/2/2018
HAZEL B. VERIFIED CUSTOMER
Austin updates me on my vehicle. We appreciate the service provided.
12/2/2018
Micah C. VERIFIED CUSTOMER
Bummer that I needed to come at alll. Unfortunate that there are no parts in Portland but Jerry was a real pleasure to deal with. Situation stinks as a whole but Jerry helped the experience by making the service portion of the inconvenience very pleasant. Thanks again DH.
12/2/2018
MIKE T. VERIFIED CUSTOMER
Shawn is awesome & a great service writer!
12/1/2018
BRENDA C. VERIFIED CUSTOMER
Shawn was very professional and very easy to work with and I hope that he is the person I work with in the future as well. Great job and great assistance!
12/1/2018
LINDA F. VERIFIED CUSTOMER
Excellent service. Complete and comprehensive discussion about services to be preformed and again upon completion. Thank you.
12/1/2018
DUANE D. VERIFIED CUSTOMER
Very impressed with the service and the facility.
12/1/2018
Daniel S. VERIFIED CUSTOMER
Darin recognized me even with a new car today! We got checked in super easy, car was ready a few minutes early!