I was satisfied with the outcome, however, I wished Elisio was more communicative during the process. I found that I was calling him for updates, not the other way around. He is really professional and easy to work with and I have lots of good things to say about how I was treated, except that one small thing. Lastly, what I ended up having done was a big expense. Elisio was patient with getting me to the place of accepting having the work done. Now I just hope something like that doesn't happen again for a while. ;).
5/11/2017
Sean T. VERIFIED CUSTOMER
Tony provided excellent service! Thanks.
5/11/2017
Jo H. VERIFIED CUSTOMER
Mary goes beyond the standard service one would expect. She really looks out for her clients.
5/10/2017
ROBERT S. VERIFIED CUSTOMER
Thank you for you updates!
Regards
ROBERT S
5/10/2017
WILLIAM N. VERIFIED CUSTOMER
Fine and polite service.
5/10/2017
LAURA M. VERIFIED CUSTOMER
Mark Greenblat is The Best!
5/10/2017
Massimo C. VERIFIED CUSTOMER
Domenic was very helpful and always followed up on time. I'm very satisfied.
5/9/2017
Josef G. VERIFIED CUSTOMER
Very pleasant
5/9/2017
Mary C. VERIFIED CUSTOMER
Dominic was welcoming and professional throughout my interaction with Penske RAB Motors. I've had that same experience with several and all the employees there. Your customers are incredibly well taken care of every time.
5/9/2017
Laura C. VERIFIED CUSTOMER
Great!!!
5/9/2017
Emily M. VERIFIED CUSTOMER
Great service, quick delivery. Easy. Thank you
5/9/2017
Charles E. VERIFIED CUSTOMER
Taylor has been great.
5/9/2017
Michael C. VERIFIED CUSTOMER
As I have said in the past, Elysio is the gold standard for service. Apart from his unmatched competence, he is personable, attentive, thorough, professional and punctual. I cannot expect any more from him. He is the perfect person to service my vehicle needs.
5/8/2017
Peter H. VERIFIED CUSTOMER
Everyone was thorough and did exactly what they said they would do. They even waited about 15 min. After hours to make sure I had my car. I appreciate the team going the extra mile.
5/8/2017
Starr N. VERIFIED CUSTOMER
My car was not ready on the day that it was taken in to be serviced. I brought it in on a Friday morning, I picked it up on the following Monday.
5/8/2017
Mark A. VERIFIED CUSTOMER
Dominic is very nice and trustworthy. I waited 2 extrela days so he would be who I worked with!
5/7/2017
Tracy G. VERIFIED CUSTOMER
Eliseo Estrada is 99% of the reason I keep coming back to Mercedes of Marin. He's simply the best. I know he's backed with an amazing team as well.
Thanks for the awesome service.
5/7/2017
Jean L. VERIFIED CUSTOMER
Eliseo is awesome!
5/6/2017
JOHN W. VERIFIED CUSTOMER
Eliseo was very helpful throughout this complicated and multi-faceted process!
5/6/2017
Paul H. VERIFIED CUSTOMER
Eliseo Estrada was fantastic, excellent service ! Thanks