Damn you for giving me a convertible coupe loaner not sure Ill be able to prevent my 15 year old daughter and wife from demanding our next car from being a convertable
7/23/2017
Mega G. VERIFIED CUSTOMER
Tony is fabulous. He is very patient & explained all things that I wanted to know. Very professional. Great asset to Marin Mercedes.
7/23/2017
Geoffrey O. VERIFIED CUSTOMER
Tony was great!
7/23/2017
CHASTAIN A. VERIFIED CUSTOMER
Was told Mercedes of Marin could not do smog testing required by state. Made apt. A week or more ago. Should have been informed that this was the case before bringing it into service Dept. Now I have to organize a whole new day around getting this done. Service advisors need to review what customer is requesting prior to date of service appointment.
7/23/2017
Irwin G. VERIFIED CUSTOMER
Handled very professionally. Thanks.
7/22/2017
Kathryn R. VERIFIED CUSTOMER
Mary was attentive and thorough in addressing my concerns as always.
Thank you, Mary.
7/22/2017
HOUNG T. VERIFIED CUSTOMER
Super
7/22/2017
Beth K. VERIFIED CUSTOMER
I will respond with positive feedback.
7/22/2017
Ramoncito C. VERIFIED CUSTOMER
Excellent
7/22/2017
Cathy L. VERIFIED CUSTOMER
I've got a very difficult to find "crackling" noise and they are trying VERY hard to find it and fix it. It's a challenge. Frustrating for me AND equally frustrating for the "team" at Mercedes.
7/22/2017
JOHN H. VERIFIED CUSTOMER
Tony is efficient and spot on! He is,a,true pleasure to work with. He makes visits easy and comfortable. I love my car!
7/21/2017
Patricia B. VERIFIED CUSTOMER
Eliseo always does an excellent job.
7/21/2017
JULIE F. VERIFIED CUSTOMER
Angelo was very communicative and highly engaged in ensuring our work was done right!!! We just switched mercedes dealerships for service due to a move from GA and Nageko is head and shoulders above the service they provided!!
Thank you Angelo!!
7/21/2017
Lori K. VERIFIED CUSTOMER
Awaome
7/21/2017
Nicole C. VERIFIED CUSTOMER
Punctual, straight forward, nice, professional person.
7/21/2017
Robert J. VERIFIED CUSTOMER
Mary is phenomenal. I've worked with her for many years and even with this new car that I purchased she has been great.
7/21/2017
LETHEA H. VERIFIED CUSTOMER
Angelo always goes above and beyond to make sure that I'm valued as a customer. He should be rewarded for his professionalism and great customer service.