Francis was great as always and everything about the experiences with Long exceptional
7/12/2020
Adolfo G. VERIFIED CUSTOMER
Great service! Very helpful and knowledgeable.
7/12/2020
Arnold W. VERIFIED CUSTOMER
Edgar was excellent in communicating the status of repairs and in coordinating the availability of items required.
7/12/2020
Saidur R. VERIFIED CUSTOMER
I may need to follow up regarding engine light came on after driving about 40 miles post delivery, not sure this issue relates to the service work done or not. I'll drive the car for couple of days and will contact James for recommendation if the engine light does not go away. Since I bought the car from Longo Lexus, like the service at Longo and I live in Camarillo, best for me to come on Saturday's unless Longo can provide Mobile service.
Keep up the excellent work.
7/12/2020
Min Z. VERIFIED CUSTOMER
Great service, very friendly staff!
7/12/2020
SOCORRO B. VERIFIED CUSTOMER
First time using the concierge service and it was so convenient. The gentleman that picked up and returned my car was polite and very friendly. Thank you.
7/12/2020
LEI W. VERIFIED CUSTOMER
Everything went smoothly.
7/12/2020
FRANK C. VERIFIED CUSTOMER
Man Wang provide us very professional services.
7/12/2020
Andy H. VERIFIED CUSTOMER
Francis Saldana took care of all my questions and needs he is very professional and has great customer service! Kuddos to Francis and the Longo Lexus team.
7/11/2020
William D. VERIFIED CUSTOMER
Francis was very personable and explained the service very well
7/11/2020
MAKRAM G. VERIFIED CUSTOMER
Francis is great. He is the best in the business. He is very knowledgeable and works hard to make sure the customer is satisfied. I have known Francis for 10 years.
7/11/2020
Steven N. VERIFIED CUSTOMER
I would like to commend Francis for his professional manner in dealing with me. He was very accommodating & sensitive to my needs.. I would choose him to be my adviser for my next service.
7/11/2020
Hue L. VERIFIED CUSTOMER
Very good service
7/11/2020
Diane P. VERIFIED CUSTOMER
Beau was very patient and explained the service procedures to me. He also made sure the car was ready sooner, as he knew I was waiting for it. I appreciated his kindness.
7/11/2020
Delores A. VERIFIED CUSTOMER
Man was very professional and worked hard to make sure I was satisfied wirh the service.
Thank you very much, Man.
7/11/2020
Carroll B. VERIFIED CUSTOMER
Very nice and all great
7/11/2020
Emanuel G. VERIFIED CUSTOMER
Thank you James.
7/11/2020
HASSIE A. VERIFIED CUSTOMER
I was very pleased with Frank throughout my car service experience. Really enjoy working with him. He kept me aware of what was going on and the timeframe for completion.
7/11/2020
Sergio M. VERIFIED CUSTOMER
Thank you for going above and beyond with your service. Thank you David Prada.
7/11/2020
Sam L. VERIFIED CUSTOMER
As always, everyone at Longo Lexus are professional, respectful and always puts a smile on my face. I had the pleasure in working with Rene Reynosa, he went over everything that were discussed about my vehicle and made sure I was taken care of. Thank you Rene and thank you Longo for keeping my vehicle safe to drive.