Thanks for a great service experience. David went all out to provide a wonderful service experience! Thanks, Phil
5/6/2017
Julia W. VERIFIED CUSTOMER
john is very friendly, knowledgable helping.
i really apprecisted his help.
will come back and ask for him next time
5/6/2017
Luis L. VERIFIED CUSTOMER
Excellence service by Mr. Robin Ho.
5/6/2017
BURLEY S. VERIFIED CUSTOMER
Robin was very attentive to my service needs
and kept me posted on the progress even though
one interior part could not be obtained in the 3 days my car
was in your shop.
5/6/2017
Alex B. VERIFIED CUSTOMER
I had an appointment with Eric and it was flawless. I had a recall with my Lexus and Eric ensured that it would be taken care of and has gone out of his way to help me with the recall and any questions I've had. I couldn't of had a better experience. Thank you once again Eric!
5/6/2017
JOHNNY V. VERIFIED CUSTOMER
she was nice and helpful
5/6/2017
Thomas L. VERIFIED CUSTOMER
I was very disappointed about the arrangement of loaner car.
I thought we usually got a Lexus car, if not , at least don't give me a worn car.
5/6/2017
Lung H. VERIFIED CUSTOMER
Yes. I'm happy with Eliseo.
I wanted to let you know that my car charger was put in the compartment, but it was gone. I am very disappointed when I got my car back.
5/6/2017
Gilbert H. VERIFIED CUSTOMER
He was awesome!
5/6/2017
Brittney N. VERIFIED CUSTOMER
Service and parts were very rude. Not happy with my car being returned with a chipped Steering wheel.
5/6/2017
Bryan W. VERIFIED CUSTOMER
Jennifer is amazing as always. A true professional and always able to assist me with my Lexus needs. Thanks Jennifer!
5/6/2017
Martha M. VERIFIED CUSTOMER
Mr. Beau Ly provided me with exceptional customer service. He was honest and kind. I'm very satisfied and will be returning for all my services.
Thank you,
Martha M
5/6/2017
Patrick S. VERIFIED CUSTOMER
I understand the seat has to be moved to move the car but why were my mirrors moved on both doors. I'm an automotive technician myself and never have I had to move a customers mirrors on their doors. Needless to say I was pretty disappointed when I left.
5/6/2017
George J. VERIFIED CUSTOMER
The service at Longo is second to know. Mark the service manager has assembled a terrific, customer orientated team.
5/6/2017
Benjamin R. VERIFIED CUSTOMER
Thank you Francis you've been a great help as always.