Man Wong is a service department representative that I can count on to be honest and trustworthy when comes down to what is needed to keep my SUV running at top shape.
12/23/2017
Saboktakin G. VERIFIED CUSTOMER
Great service!
12/23/2017
Louise L. VERIFIED CUSTOMER
Robin is always kind and knowledgeable
12/23/2017
Kalvin L. VERIFIED CUSTOMER
Very satisfied Thanks
12/22/2017
Marion W. VERIFIED CUSTOMER
Great service. I was not expecting all the team did for a recall. Francis was great. Thank you longo . I will be recommending you to my friends and family for superior service
12/22/2017
William D. VERIFIED CUSTOMER
The service and perfessionalism was great.
Only minor complaint would be that u had to wait an 1 1/2 to be picked up after notified my vehicle was ready. Maybe hire additional drivers for pick up
12/22/2017
Charles Y. VERIFIED CUSTOMER
She seems as concerned about my vehicle as I am.
12/22/2017
Kristina S. VERIFIED CUSTOMER
I’ve been getting my cars serviced at Longo for about 2 years now and Robin is always pleasant to work with. I look forward to continue working with him in the future. He’s awesome!
12/22/2017
Claire Y. VERIFIED CUSTOMER
It's a pleasant experience. The maintenance service was done in a timely manner. John was very helpful and professional. Thank you again.
12/22/2017
Daisy M. VERIFIED CUSTOMER
John is very helpful and professional
12/22/2017
Robert V. VERIFIED CUSTOMER
Every time I need service on my Lexus, I call Jim Palmer and have my service with him. Jim Palmer is always been courteous professional and ear to listen to what we're trying to commutate in what is wrong with my Lexus. Jim works with us to satisfy any of the problems we may have on our Lexus. In my opinion, Jim is the gold standard which all other service advisors should inspire to. I very confidence in Jim.
12/22/2017
Gloria M. VERIFIED CUSTOMER
Mike is very personable and treated me with respect, and was very attetive.
12/22/2017
Carlos L. VERIFIED CUSTOMER
Very good custumer service.
12/22/2017
Kimberly T. VERIFIED CUSTOMER
Edgar was very nice and informative. Also he answered all my questions with a smile. No bad attitude at all. He was great overall.
12/22/2017
Marilyn M. VERIFIED CUSTOMER
She was very friendly and knowledgeable.
Thank you again Angelique
12/22/2017
Daphne L. VERIFIED CUSTOMER
Service was great but my car wasn’t clean. There was dirt inside and rear view mirror was a mess.
12/22/2017
Calvin P. VERIFIED CUSTOMER
Excellent
12/22/2017
Zhiyang Z. VERIFIED CUSTOMER
Very good
12/22/2017
Clinton O. VERIFIED CUSTOMER
Robin Ho goes above and beyond to provide exceptional client service.
12/22/2017
Joan H. VERIFIED CUSTOMER
Everything seems to be fine. Edgar was helpful and the car is performing just fine.
Joan H