Thank you for helping me understand whatbservice my car needed and then helping me understand the extra required service
4/8/2018
Ivanov D. VERIFIED CUSTOMER
Very helpful, cooperative, approachable and caring person!!!Thanks a lot again Frank Moreno !!!
4/8/2018
LUIS B. VERIFIED CUSTOMER
The service was great . I am please with how we got our car back . Thanks
4/8/2018
Brian P. VERIFIED CUSTOMER
James is excellence service consultant.
4/8/2018
Pihuei L. VERIFIED CUSTOMER
10 Excellent
4/8/2018
Wayne A. VERIFIED CUSTOMER
Item was corrected in a timely manner.
4/7/2018
Ken L. VERIFIED CUSTOMER
Did a great job
4/7/2018
My T. VERIFIED CUSTOMER
Excellent service very satisfied with the service.
4/7/2018
Surj S. VERIFIED CUSTOMER
Awesome service as expected
4/7/2018
Diane D. VERIFIED CUSTOMER
James Luong is a SUPERB service rep. He is most accommodating, caring, helpful, and trustworthy. I have total confidence in him. He answers my questions and concerns. He is always there if I need him. He truly is an asset to Stevens Creek Lexus.
4/7/2018
Suzette S. VERIFIED CUSTOMER
Great and quick service. Everyone was friendly.
4/7/2018
Sarah O. VERIFIED CUSTOMER
Very helpful and quick this time! Much appreciated.
4/7/2018
Jose C. VERIFIED CUSTOMER
I was satisfied. Thank you for your service
4/7/2018
Oranoca T. VERIFIED CUSTOMER
I will be very happy to respond to the survey.
Thank you Carlos
4/7/2018
Gene S. VERIFIED CUSTOMER
I've been going to James Luong for many years thru
3 different Lexus models, he is very experienced,
Knowledgeable, and gets my auto serviced as requested, within
a reasonable time frame! I've always appreciated his service!
4/7/2018
Jol S. VERIFIED CUSTOMER
Steve is a great advisor. He got me in and out of the center in no time flat. I told him I had to be at work as soon as humanly possible and he did just that. Thanks again!
4/7/2018
James N. VERIFIED CUSTOMER
I was disappointed that an “emergency walk in” for a dead battery took 2 1/2 hours.
4/7/2018
Nigel E. VERIFIED CUSTOMER
I would like an explanation about the front axle part that was replaced. Was the after-market part that was on the car wearing badly? Why did it need to be replaced?
Thank you for asking. I look forward to your response.
Nigel E