All is good, just wish I had daily update on the status of my car.
7/2/2020
WENDI C. VERIFIED CUSTOMER
Thank you Randy for a very professional and thoughtful car service experience! The only hiccup was in the appointment making through online system, which didn’t seem to schedule anything and needed to reschedule by phone. As first time customers of the Steven creek Lexus service center, overall we are very happy with our experience and would consider future servicing needs. Thanks!
7/2/2020
ERNESTO C. VERIFIED CUSTOMER
Michael did good job assisting us during our service visit for my 2013 Lexus RX 350. He made us comfortable from start to finish. He was very pleasant of answering any question I may have during our conversation. It was an awesome
Experience dealing with him
7/2/2020
James W. VERIFIED CUSTOMER
Hi Paymon...thank you for your excellent customer service. Will look forward to completing Lexus survey with all high ratings!
Jim
7/2/2020
Mary I. VERIFIED CUSTOMER
Great service, always a pleasant experience at Lexus.
7/2/2020
HAIJUN Z. VERIFIED CUSTOMER
Excellent!
7/2/2020
Cerissa O. VERIFIED CUSTOMER
Ramsin was so great to work with! I will continue to use him and recommend him!
7/2/2020
Priya J. VERIFIED CUSTOMER
Hess was awesome
7/2/2020
JUN Z. VERIFIED CUSTOMER
Paymon is the nicest guy I have ever met. Thanks for all your help. And look forward to meeting you next time.
7/2/2020
JIAN W. VERIFIED CUSTOMER
Quick and good service. Nice guy.
7/2/2020
Fred C. VERIFIED CUSTOMER
Mike was helpful and courteous.
7/2/2020
THIEN N. VERIFIED CUSTOMER
This is the 3rd time I received my car still dirty after the service. It is definitely not a Lexus standard that I was accustomed to.
7/2/2020
Waddah K. VERIFIED CUSTOMER
Very smooth same day experience. Thanks.
7/2/2020
Marjorie M. VERIFIED CUSTOMER
See return text I sent.
7/2/2020
Ray S. VERIFIED CUSTOMER
Thanks your service, everything was fine.
7/2/2020
PAUL K. VERIFIED CUSTOMER
Thanks Minh. Good job getting me in and out quickly.
7/2/2020
Estrellian D. VERIFIED CUSTOMER
Thank you Tommy.
7/2/2020
Hoa N. VERIFIED CUSTOMER
Great serviced.
7/2/2020
Robert C. VERIFIED CUSTOMER
Carlos, as always takes great care of his customers.
7/2/2020
Jasmine P. VERIFIED CUSTOMER
Uncertain and anxious about visiting Lexus for my car’s scheduled maintenance, I felt at ease upon meeting Hes. Hes provided the right level of attention and was thorough to clarify what to expect from this visit. The checkin, the pickup of loaner car and pickup was seamless. I’m happier now to have my car back and know that I received the quality service from Hes and the Lexus team.
Thank you. See you at my 30k maintenance check.
Jasmine P