Service was friendly, efficient and done with very little wait time. It was very easy for me. Thanks.
9/15/2020
Claire C. VERIFIED CUSTOMER
Mike was great as usaual, one of the main reason’s we’ve purchased 7 or 8 Lexus from Lexus Of Stevens Creek.
Service guys did another fine job
9/15/2020
Daniel H. VERIFIED CUSTOMER
A sincere thank you to Samson Du, especially, and to the rest of the team.
Best,
Dan
9/15/2020
Bonnie A. VERIFIED CUSTOMER
In these trying times of covid 19, everyone handled
my appointment with care and professionalism.
I want to give a special thanks to two people that stood out and made my experience special (even though I really miss that delicious cake in the libby????)
Cheryl who checked me into my loaner car went above and beyond!????????
And of course Ramsin P. Great doing business with you!
9/15/2020
Louis L. VERIFIED CUSTOMER
Hi Deep, the car looks fine and the entire process was very smooth. Consider the pandemic situation I think this is a very positive. One thing that I want to point out though, is that I found the interior of my car much dirtier after the service, especially at the driver's seat. This is a blemish out of the entire experience. I am not sure what happened but hopefully this won't happen next time. Thanks.
9/15/2020
Rajesh R. VERIFIED CUSTOMER
This was my first experience at this Lexus location. Minh was amazing to work with. He took me in even without an appointment, and went above and beyond providing excellent customer service. He provided timely updates and kept me in the loop every step of the way. Will definitely be returning for future services.
9/15/2020
CHUNPING H. VERIFIED CUSTOMER
Good!
9/15/2020
CHARLES M. VERIFIED CUSTOMER
Ramsin was great. He scheduled my appointment by calling me and greeted me when I arrived this morning. He called to tell me my car was ready and explained what they did.
9/15/2020
Bernardo C. VERIFIED CUSTOMER
Thank you
9/15/2020
Nitin K. VERIFIED CUSTOMER
Was hoping that complimentary car wash will be done like earlier to all my servicing. Didn’t walk through what had been performed and not. But its fine since its covid and all. Expecting better interaction next time.
9/15/2020
Vanessa B. VERIFIED CUSTOMER
Thanks for getter mg me and out quickly.
9/15/2020
Tony K. VERIFIED CUSTOMER
Thank you for great service
9/14/2020
LYNN Q. VERIFIED CUSTOMER
Sure. I will finish the survey. Thank you for your great help!
9/14/2020
Cirineo F. VERIFIED CUSTOMER
Thanks for finding all the things that needed to be fixed right away!
9/14/2020
Khang N. VERIFIED CUSTOMER
Your service is complete excellent. Thank you.
9/14/2020
Bess B. VERIFIED CUSTOMER
Excellent customer service like always.
Feel very fortunate to deal with Mike all these years.
9/14/2020
Joanne P. VERIFIED CUSTOMER
Good service
Will see this advisor next time
9/13/2020
Bharath N. VERIFIED CUSTOMER
Great job with the recall service and loaner provided.
9/13/2020
Yongjun F. VERIFIED CUSTOMER
The experience is great, thanks for your service.
9/13/2020
Nicole W. VERIFIED CUSTOMER
Marshall is always very professional and does a great job!