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Real Reviews from VERIFIED CUSTOMERS
Ann W. VERIFIED CUSTOMER
Samson is awesome! So appreciate everything ????
1/9/2021
Kirti J. VERIFIED CUSTOMER
Best Service agent
1/9/2021
Bentley H. VERIFIED CUSTOMER
Thank you Deep & Lexus team for excellent customer service and ensuring our vehicle is safe and reliable!
1/9/2021
YUAN X. VERIFIED CUSTOMER
Thanks. All good.
1/9/2021
Ventura S. VERIFIED CUSTOMER
I was very happy you could take care the problem with my tires. It was late when l came in, but l wasn't comfortable driving with low pressure and not knowing if it might go flat. I left very confident my UX200 was perfect. Thanks again.
1/9/2021
Neslihan B. VERIFIED CUSTOMER
Deep has been super helpful and fixed my car’s battery not once but twice, right on time, and saved me from wasteing multiple hours trying to get it done. Thank you so much Deep!
1/9/2021
CUONG P. VERIFIED CUSTOMER
Thank you so much for all your help Tommy. My dad was really thankful because you can speak Vietnamese. You are so kind and helpful. And your Vietnamese is very cute. We appreciate you a lot, Tommy!
1/9/2021
MARINA K. VERIFIED CUSTOMER
I am very satisfied!
1/9/2021
MATTHEW L. VERIFIED CUSTOMER
Only concern was that my car came back dirty and I had to spend the evening cleaning it. Otherwise Ramsin was great, kept me informed along the way, great customer service experience working with him. Thanks.
1/9/2021
Yuyan S. VERIFIED CUSTOMER
Thanks for the help!
1/9/2021
Parviz P. VERIFIED CUSTOMER
Well knowledgeable, courtesy, Mr. Paymon referred me to Lexus salesman for new car for my son. Good team work.
1/9/2021
Richard N. VERIFIED CUSTOMER
A relatively good experience today. A service visit is always disruptive, but it was easy this time. Thank you Tommy
1/9/2021
MARK F. VERIFIED CUSTOMER
SERVICE was GOOD and FAST as usual . Specially with RANDY SOLOMON ! Thank you , thank you , thank you, thank you !
1/9/2021
RAYMOND J. VERIFIED CUSTOMER
Disappointed that when I went to start my car the battery wasn’t hooked up correctly. I expect more from Lexus. I appreciate my rep Sophia. She worked hard to get it fixed. I hope nothing goes wrong as I just brought it home today
1/9/2021
Karina N. VERIFIED CUSTOMER
Great service upon arriving to drop off my vehicle for maintenance. I was informed of everything that was wrong with my vehicle including the wheels and I was able to purchase them with no problems at all. Samson was very informative of all the things that were done to my vehicle and there were no issues. My satisfaction is 100% met with the service of Samson.
1/9/2021
Juana R. VERIFIED CUSTOMER
I have been taking my Lexus to the maintenance yard on Martin, San Jose since 2006. I have always received fair and good discounts for continued consistent maintenance.there. I asked, but felt that I didn’t receive what I felt was fair.
1/9/2021
Eloisa A. VERIFIED CUSTOMER
Excellent service provided by Sofia
1/9/2021
Edick L. VERIFIED CUSTOMER
Thank you so much for your help and all services you’ve managed on the car.
1/9/2021
Mariana S. VERIFIED CUSTOMER
Sophia was great!
1/8/2021
Charlette A. VERIFIED CUSTOMER
He is very very helpful went above and beyond and I’m very happy with his services
1/8/2021