I thought I was going to get a tire rotation on lori's Taurus but on the bill it looks like you charged for a brake assessment
10/12/2022
Michael K. VERIFIED CUSTOMER
He told me that the part came in on Friday the tech didn’t work on Saturday yesterday Monday he told my wife that the part just came in and was installed today what which one was it?
10/12/2022
Maria R. VERIFIED CUSTOMER
I am satisfied the service team and all of the people.
10/11/2022
Kirsten G. VERIFIED CUSTOMER
John has been awesome he has worked with me on a loaner vehicle. He has also kept me up to date on what is going on with my vehicle.
10/9/2022
Nicole K. VERIFIED CUSTOMER
I was unaware that I was going to be charged for a tire rotation. But otherwise everything was fine
10/8/2022
Karen M. VERIFIED CUSTOMER
As always everyone is so very helpful. My car feels very happy to have all new tires. Thanks
10/8/2022
Thomas W. VERIFIED CUSTOMER
I discovered today that one of my headlamps was burned out. I will be hitting the road tomorrow for two weeks of traveling, so I had no prior appointment. I called and was told to bring the car into your facility. Mr. Martin met me and assured me they could work me in and replace the bulb. An hour later I left, problem solved and no worries for my trip (I own a 2013 Venza and never have any worries with it other than routine maintenance and changing the occasional bulb). Mr. Martin was very helpful and even apologized for the length of time the replacement took. Since I had no appointment, I did not think the wait time was long at all; I was just grateful to get the job done on short notice. This is not the first time the Anderson-Weber service crew has bailed me out. Previously they helped me with a battery replacement in a cold January. Mr. Wilhelm, Mr Martin, and others in your service department are first rate and I have always been extremely satisfied in the five years I have been a customer.
10/7/2022
Leta C. VERIFIED CUSTOMER
I’m not ready to get a new car yet but in future a small SUV maybe Toyota Rav . My car is worth more to me then I would get for it but I will come to look for one in another 4 years when I’m retired . Thanks so much !!!
10/7/2022
Susan S. VERIFIED CUSTOMER
John explained things very well. I like how he broke down the prices for the various jobs needed and didn't pressure me to do it all at once.
10/7/2022
Susan P. VERIFIED CUSTOMER
Enjoyed working with him today. Really appreciate his work and kindness.
10/6/2022
Dennis T. VERIFIED CUSTOMER
John explained everything and informed me of the need for new tires. It is sale month so he gave me one for a dollar as advertised. Thanks John.
10/5/2022
Roger L. VERIFIED CUSTOMER
Excellent service today! Thank you!
10/5/2022
William M. VERIFIED CUSTOMER
Very good service.
10/5/2022
Cathy L. VERIFIED CUSTOMER
I asked to have a seatbelt fixed in the back seat and it wasn’t
10/5/2022
Lowell D. VERIFIED CUSTOMER
Thanks for serveing the truck.
10/5/2022
Lenore H. VERIFIED CUSTOMER
Thanks John excellent service as always! Lenore
10/4/2022
Erin K. VERIFIED CUSTOMER
Took in car for key programming. It was returned w/ vsc light malfunctioning.
10/1/2022
Laura E. VERIFIED CUSTOMER
I appreciate the time and effort put into the
Care of my truck and the dedication to making
sure all avenues were explored. The result
of this was a problem being solved without
unnecessary expense.
What was not appreciated was the lack of
communication from William. I, too, have
a life and need to make plans when "estimated"
times extend well beyond the original
estimate. I HATEit when my options are
taken away from me because of lack of
communication. I can make adjustments
but only when I am kept informed.