Called Bill about my problem he got me in to see if safe to drive. They found it was not save to drive gave me a loaner what I Appreciate since I work in Platteville Wisconsin and needed to get to work! Bill kept me informed Got it fixed and was able to pick it up on way to work witch saved me a trip to town. Thanks!!!
7/1/2020
Jerica S. VERIFIED CUSTOMER
John was very helpful
7/1/2020
Chris S. VERIFIED CUSTOMER
Yeah it was great. He was pretty nice.
7/1/2020
Austin L. VERIFIED CUSTOMER
fantastic people
7/1/2020
Marlene T. VERIFIED CUSTOMER
Not certain about his knowledge on oil change, as thought with Toyota Care I got oil change every 6 mos, plus tire rotation, so they did not do oil change and tried to talk my husband out of doing tire rotation, but service did the rotation because husband told them to.
In addition, I've received 3 service calls starting in April and May, so wanted to wait til July because car was purchased new on January 17, 2020.
I've always been very pleased with Bill & John and the entire service department, and always said you could eat off their floor. But today's experience was quite unusual!
Thank you for listening!!
7/1/2020
Diane P. VERIFIED CUSTOMER
Excellent service.
7/1/2020
Diane P. VERIFIED CUSTOMER
Excellent service.
7/1/2020
Lisa A. VERIFIED CUSTOMER
Always excellent service!
7/1/2020
Merlin S. VERIFIED CUSTOMER
John and his staff and all employees at Anderson Weber always go above and beyond my expectations! Thanks
7/1/2020
Virginia M. VERIFIED CUSTOMER
Even though they were busy, Shane really helped me out with getting my door ding fixed when I brought my car in for my routine maintenance!
6/30/2020
Larry Y. VERIFIED CUSTOMER
John was upfront about issues regarding RAV/4 gas tanks. Sales Dept appeared unaware of such problems, which Toyota has acknowledged.
6/30/2020
Diane S. VERIFIED CUSTOMER
He was very accommodating and professional
6/30/2020
Nancy O. VERIFIED CUSTOMER
Tim is great. Love his energy and expertise. He’s great!
6/30/2020
David F. VERIFIED CUSTOMER
Chris Ludescher and Bill, the Service Manager are true professionals. They have always related to me and my wife in a respectful and honest way. They listen and respond effectively to customer needs. That is why my wife and I have returned again and again when we have needed a truly reliable automobile or for excellent professional service.
6/30/2020
Pamela M. VERIFIED CUSTOMER
Very nice people
6/30/2020
Cory H. VERIFIED CUSTOMER
The communication needs to be worked on but Shane was still a great person to work with and made up for the flaws that happened on your end and getting my parts for my car
6/30/2020
Tim T. VERIFIED CUSTOMER
Please give my sincere appreciation to John and your entire service department on a job well done. Our vehicle broke down while on vacation and John worked us into the schedule on a Saturday and provided a timely diagnosis and loaner van while ours was being repaired. He went above and beyond. It is so refreshing to experience such outstanding customer service. Thank you!!
6/30/2020
Mary . VERIFIED CUSTOMER
Thanks!!
6/29/2020
Mary C. VERIFIED CUSTOMER
Let me not forget the tech that worked on it too
6/28/2020
Merlin S. VERIFIED CUSTOMER
Bill is wonderful, awesome, goes above and beyond, just like all at Anderson Weber. Thanks so much!