I scheduled my appointment with Jen showed up she was not there . There was suppose to be a rental car or shuttle service . Martin comes up I ask if there was a rental car he said no . I said wel Jen was trying to get me one . So I said that’s fine I will take the shuttle . Wel I was there at 7 and no one told me the shuttle doesn’t start until 8 I have broken ribs and I’m standing there so finally I ask Martin are you going to tell me where to sit to wait ? All he does is point over to the outside area . So on top of this I had to get an Uber . I have been there and delt with Jay he has always been great . I felt there was no communication.
9/6/2024
Maria Refugio. VERIFIED CUSTOMER
Excellent work and very helpful and a great smile .
9/6/2024
Mary E. VERIFIED CUSTOMER
Gary provided excellent service and kept me informed via text
9/6/2024
Shane A. VERIFIED CUSTOMER
My car has been damaged during the service. I sent multiple photos to Jay
9/5/2024
Michael G. VERIFIED CUSTOMER
Jaylen as always is awesome
9/5/2024
Peter K. VERIFIED CUSTOMER
Jennifer is always great i appreciate her honesty and moral.. Although today’s service took longer then expected and some notes mistook her hospitality is highly appreciated and keeps customers at ease
Thank you Jennifer
9/5/2024
Jeff B. VERIFIED CUSTOMER
I called the service department on Friday the 30th and was connected to Jennifer I asked if I could get a oil change on Tuesday then the call got dropped I was in a bad area figured I call back when I got home, but before that happened I received an email that I had an appointment for 9:30 on Tuesday, thank you Jennifer for doing that for me. And when I got there on Tuesday when it was my turn she came out and said good morning Jeff let’s get you going. Jennifer is professional as they come.
9/4/2024
Ricardo R. VERIFIED CUSTOMER
Good job thanks
9/4/2024
Glenn Z. VERIFIED CUSTOMER
Martin was very helpful, there was one thing. I noticed a wire hanging down by my Break pedal. But when I get the call on the parts for my truck. I will ask Martin about it. Sincerely Glenn Z
9/4/2024
Not Provided. VERIFIED CUSTOMER
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9/4/2024
John H. VERIFIED CUSTOMER
Jay / Alex and his team were amazing. The experience and professional is the BEST in the business. Thank you
9/1/2024
Ruben O. VERIFIED CUSTOMER
Jay & Alfred are awesome.
8/31/2024
Molli H. VERIFIED CUSTOMER
MK Smith staff is always so friendly and helpful. Gary helped me today. knowledgeable and accommodating.
8/31/2024
Not Provided. VERIFIED CUSTOMER
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8/31/2024
Luther C. VERIFIED CUSTOMER
Excellent service from Jennifer...
8/30/2024
Ryan D. VERIFIED CUSTOMER
Great communication, quick turn around time. Jay always gets my car in very quickly!
8/29/2024
Jessica S. VERIFIED CUSTOMER
I made a mistake on my appointment time, and Martin was so completely helpful and accommodating, even though I was the one who made a mistake. I really appreciate the service, the cleanliness and the kindness.
8/29/2024
Karen Z. VERIFIED CUSTOMER
The job was done very quickly and I was very pleased.