Service dept is the best!!and also there was a nice older gentleman that ask if he could help me he was so hot I think his name was Gary and I told him I've already been helped but he definitely will be the one helping me next time. Ahhhhh
3/7/2018
JASON N. VERIFIED CUSTOMER
Excellent.
3/7/2018
LINDA S. VERIFIED CUSTOMER
Super knowledgeable and really explained everything. Happy with my service!
3/7/2018
VINCENT B. VERIFIED CUSTOMER
He was cheerful and helpful and the car was done in no time - thank tou
3/7/2018
GASPAR R. VERIFIED CUSTOMER
I just purchased my used 2013 F150 from Glendora Chevrolet but I obviously wanted it serviced by a Ford dealership. I have been to Colley Ford numerous times now buying parts and now getting service done. My experience with Art in the parts department and Eric in service has been nothing short of excellent! I am grateful to both for all the help and information they have provided me. Thank you! Thank you! Thank you!
3/7/2018
NATASHA S. VERIFIED CUSTOMER
George Keith is the best he always greets us with a smile and makes sure that are cars are running great he goes above and beyond in giving great customer service ????????????
3/6/2018
ADABELLE P. VERIFIED CUSTOMER
Happy that all my needs were met
3/6/2018
KEVIN W. VERIFIED CUSTOMER
Eric is an excellent representative for your service depertment. He is professional and courteous. I appreciate his follow up and attention to detail.
3/6/2018
Lynda C. VERIFIED CUSTOMER
No service personnel were in the booth to make any comments or recommendations regarding my vehicle when I arrived to pick up my car.
3/5/2018
Guadalupe V. VERIFIED CUSTOMER
Excellent service, thank you!!
3/5/2018
CAROLYN T. VERIFIED CUSTOMER
Usually Kimberly sets up my appointments and I have total satisfaction for her attention and care and follow up with any on my service questions or concerns .
However this time I just contacted the service department to set up the works oil change service . I do understand that it is always a busy Saturday for service at Colley Ford. However I had an appointment at 7 am and Eric told me it would be a 2 hour wait. I see men dropping off their cars and waiting a shorter time . Do men have a higher priority? Also I did receive a ride home when they told me it would be longer. I called about an hour later to ask service to check my hand break and left a message with Michael for Eric. Eric called me back and said they had no time and to make another appointment . Now I have been going to Colley Ford for both my Fords for a few years.. It is said I was not helped in a better way . Kind regards, CAROLYN T
3/4/2018
BETTY H. VERIFIED CUSTOMER
I just would like say that, I just recently had my vehicle repaired at Colley Ford and I was helped by Eric Mccown, his customer service skills are truly pleasant and he addressed my vehicle problems in a timely manner. Thank you
3/4/2018
John C. VERIFIED CUSTOMER
He kept me informed every step of the way. Eric was very professional about his service provided. Great guy.
3/4/2018
John R. VERIFIED CUSTOMER
Very quick and proficient service and staff
3/3/2018
Michael A. VERIFIED CUSTOMER
There is only one thing I can say about Michael "
he is Awesome".
3/3/2018
Nadine S. VERIFIED CUSTOMER
He was great. Thanks for all the help.
3/3/2018
Marta D. VERIFIED CUSTOMER
My service was much quicker than last time. Looking forward to coming back to replace the part that was on order. Excellent service.
3/2/2018
Ron B. VERIFIED CUSTOMER
Eric did a great job of keeping me informed and was very knowledgeable about the service needs of my vehicle
3/2/2018
Louie B. VERIFIED CUSTOMER
Hi folks,
Mike Isip is a very well spoken gentleman, he conducts himself very professionally, tries his best in quality top of the line service to me & im sure to all his clients! All the folks at your facility that I spoke to on all my visits with you folks are incredibley helgul & very kind & very nice folks, you folks are a great an awesome as team players at Colley Ford!
Thank you all for your compassionate work that you provide to us, an I’m quite sure to all your customers!!!
Thank you again ????