I have found out after my visit that there is a issue with aircondtioning Honda civic cars in the years 2016 to 2018 and that's the issue I'm having with my car. Replaced the compressor less then a year ago. That cost me around two thousand dollars now more issues with the aircondtion. Do I have to keep paying for a defective product?
Maurice Weiner
Phone number is ****-****-xxxx
Have no aircondtion in the car! I live in Arizona
5/1/2022
Carolyn M. VERIFIED CUSTOMER
He was very efficient and provided excellent customer service.
5/1/2022
Thomas S. VERIFIED CUSTOMER
Vehicle ready as discussed sooner than promised!
5/1/2022
Ted B. VERIFIED CUSTOMER
None
5/1/2022
Craig P. VERIFIED CUSTOMER
Did a normal oil change and vehicle check. Later on in the afternoon after I picked up my car my tire low pressure light came on . One tire was about 5lbs low and the other three were about 3 lbs low.
4/30/2022
Ron B. VERIFIED CUSTOMER
Told me what it would cost and pit would be ready
4/30/2022
Roger B. VERIFIED CUSTOMER
Excellent customer service
4/30/2022
Anthony G. VERIFIED CUSTOMER
Everything is always done to my satisfaction!
4/30/2022
Alex E. VERIFIED CUSTOMER
Got a same day appointment, was in and done within 90 minutes. Excellent service as usual and I expect no less. Honda in Surprise has great service. I've tried another Honda service center and they were horrible.
Thanks for the great service
4/30/2022
Janis S. VERIFIED CUSTOMER
Thanks!
4/30/2022
John L. VERIFIED CUSTOMER
Worst service that I have ever experienced at dealership, and I have been having service there since the dealership opened. I had an appointment, and waited over 2 hours for oil change. Service department was in total chaos with many other customers complaining.
4/30/2022
Ann K. VERIFIED CUSTOMER
Always have a satisfying experience with surprise Honda and Alfredo is very kind and professional!
4/30/2022
Brandon M. VERIFIED CUSTOMER
Simply outstanding service
4/29/2022
Steve Q. VERIFIED CUSTOMER
Awesome job great service.
4/29/2022
Jeana A. VERIFIED CUSTOMER
Thanks so much Michael is great! I’ve worked with him on two different occasions and it went great both times! Shout out to Steve for the quote by phone and assistance today as well. Thank you!
4/29/2022
Sheri K. VERIFIED CUSTOMER
Excellent customer service
4/29/2022
William S. VERIFIED CUSTOMER
Seemed genuinely interested in making our experience at Germain a good one... he succeeded.
4/28/2022
Adolfo R. VERIFIED CUSTOMER
Andree was an absolute pleasure to work with you sir, very professional and personable person thank again we will see you on my next service -Ashley Rivas
4/28/2022
Sara C. VERIFIED CUSTOMER
Andree was extremely helpful. His ability to pinpoint my request was refreshing. The work was done in the time frame estimated and price was refreshing. Thank you for exceeding my expectations..
4/28/2022
Sharron C. VERIFIED CUSTOMER
Mike did a great job- he was friendly, professional and made sure I understood everything that was done for my vehicle and what to expect for future routine service needs.