Nathan was great! While I saw many employees hanging around chatting while customers were forming a line inside the service area to drop off their vehicles, Nathan worked quickly to help everybody. He was cheerful, respectful and seemed to know what he was doing.
6/10/2022
Marisela V. VERIFIED CUSTOMER
Thanks
6/9/2022
Randy L. VERIFIED CUSTOMER
Nathan always does a great job taking care of us when we bring in our vehicle. Very professional and keeps us updated. Thanks again Nathan
6/9/2022
Tonita M. VERIFIED CUSTOMER
Nathan was awesome and answered all my my concerns and questions. Fast and easy service! You guys rock!
6/9/2022
Eddie E. VERIFIED CUSTOMER
Awe schucks
6/9/2022
Warren W. VERIFIED CUSTOMER
Satisfied with Mikes service but I didn’t ask for tires to be rotated, tires are rotated by where I bought them. Mike has always helped us choose what was important at each service.
6/9/2022
James F. VERIFIED CUSTOMER
5 Stars.
6/8/2022
Chelsie T. VERIFIED CUSTOMER
Andree was great. He went above and beyond to make sure the experience was as seamless (& quick) as possible. Well done! Will definitely be coming back here. Thank you x 100!
6/8/2022
Michelle F. VERIFIED CUSTOMER
Nathan ALWAYS is polite, knowledgeable and explains things that I don’t quite understand. I’m a loyal customer and will continue to be.
6/8/2022
Kenneth F. VERIFIED CUSTOMER
Mr. **** exhibits quality customer service. Answers all my questions and takes care of my service needs in a professional and timely manner! Thanks Nathan! ????
6/8/2022
Juliet B. VERIFIED CUSTOMER
Andree was quick to help me when I walked into Germaine Honda and was friendly and communicative.
6/7/2022
Danielle T. VERIFIED CUSTOMER
Stephen B. was very professional and kind. A true gentleman as well.
Even though the whole dealership was dealing with internet issues/downed servers, he made it a seamless experience. He was also very nice to my toddler son.
The other service advisor (unsure of name) that is on the East side of Stephen was also incredibly welcoming, friendly, and he helped get us checked in as well.
Looking forward to our services here in the future.
6/7/2022
Linda B. VERIFIED CUSTOMER
Everything was great except for the tire pressure light coming on twice after having the tire repaired since there was a nail in it.
6/7/2022
Alma C. VERIFIED CUSTOMER
Great service and experience. Andre is very professional and educated me with my car report. Thank you so much for going above and beyond. You need more people like him ! Thank you again. Alma
6/6/2022
Joshua S. VERIFIED CUSTOMER
Al is always friendly, honest, and detailed. I like bringing my vehicle to him for service.
6/5/2022
William B. VERIFIED CUSTOMER
Steve did a great job fitting me in on short notice.
6/5/2022
Elizabeth M. VERIFIED CUSTOMER
Thank you for asking.
6/5/2022
Michael H. VERIFIED CUSTOMER
Great job
6/5/2022
Rich K. VERIFIED CUSTOMER
Stephen treated me like family. Thanks!
I’ll be a repeat customer!
6/4/2022
Julie T. VERIFIED CUSTOMER
Alfredo is very knowledgeable and professional. I appreciate that he can give me an explanation of how something works and why it needs to be serviced without talking down to me as a person, and especially as a woman. Another thing I appreciated was his no pressure attitude. I was allowed to make a decision on repairs on my own. Also I was not pressured, nor was it even mentioned by Alfredo, that I fill out a survey and to give him high marks. I worked with someone before who did this and it was very irritating. I don’t normally fill out surveys. I tend to think managers should be around to see for themselves how their staff interact with customers. However, today was a completely pleasant experience, despite the money I spent. :) Alfredo is very good at his job. Thank you!!