Stephen was great. He always takes care of me and my car, but I don’t appreciate being called a liar by Andre. I had to wait an hour after my service appointment just to get my car seen because apparently Andre couldn’t help me. It’s inappropriate to treat a customer like that.
6/30/2022
Rick L. VERIFIED CUSTOMER
Levi exceeded all expectations!! Enjoyed working with him and looking forward in working with him in the future!!
6/30/2022
Oscar M. VERIFIED CUSTOMER
Stephen was a gentleman and provided great customer service! Marco did a great job servicing my vehicle, I trust the staff at Germain Honda !! Thank you!
6/30/2022
Ernestina G. VERIFIED CUSTOMER
You have taken care of my car since I bought it. Wonderful people so kind and thoughtful. Thank you
6/30/2022
Norbert E. VERIFIED CUSTOMER
I trust service advusor and explain me what the problems are.
6/30/2022
Megan H. VERIFIED CUSTOMER
Best service I've ever had at Honda!
6/30/2022
William M. VERIFIED CUSTOMER
Sympathetic and very well knows the importance of a vehicle. We were done in less than hour.!Magic!
6/30/2022
Susan G. VERIFIED CUSTOMER
Very satisfied.
My car sparkles and the tire rotation has made a much smoother ride
kudos to everyone.
6/29/2022
Rick/ Judy. VERIFIED CUSTOMER
Fast and professional!
6/29/2022
Robert H. VERIFIED CUSTOMER
Left a message with Service manager for a call back twice today 6/28/2022 at 8:16am and 10:18am . Still waiting on call back as well.
6/29/2022
Dave G. VERIFIED CUSTOMER
Andree was extremely helpful and knowledgeable.
6/29/2022
Carisa S. VERIFIED CUSTOMER
Please do whatever it takes to keep Al there. He is the best Service Manager I have ever worked with at any dealership in the last 20 years. Excellent communication, customer service and people skills.
6/29/2022
Brenda L. VERIFIED CUSTOMER
The absolute best customer service from the initial call. To the service administration and sales (they entertained us) to the tech who did the recall. I loved the cleanliness and hospitality. I will always get my service completed there!! It was relaxing and I got my vehicle back clean and sooner than expected. Thankyou. Your team work today s amazing.
6/29/2022
Dave T. VERIFIED CUSTOMER
I made an appointment on Saturday for a Monday oil change. The car was ready on time that Nathan stated at the price quoted and washed and ready to go.
No delays or surprises which made me very satisfied with my visit.
6/28/2022
John W. VERIFIED CUSTOMER
Excellent service by Mike Tormollan
6/28/2022
Kim F. VERIFIED CUSTOMER
Levi’s very helpful and patient with questions. He takes the time to explain things to you and never makes you feel rushed.
6/28/2022
Morris G. VERIFIED CUSTOMER
I have a 2008 Honda Element that I am driving across the US. I visited Germain Honda for routine service, after I called to make an appointment over the phone. This is my first time in Arizona and my first time speaking with Levi Sainz over the phone. Levi was very professional and very nice over the phone. When I arrived at the dealership I was met by Levi and he reviewed my service request and informed me of the approximate wait time. Levi was the ultimate professional, communicated well with others, and as a bonus I learned that he’s a former Marine. Service was fast and the waiting area was very clean.
6/28/2022
Thang T. VERIFIED CUSTOMER
Amazing service.
6/28/2022
Timothy B. VERIFIED CUSTOMER
10/10 for Al, Steve, Germain Honda service, and of course Honda corporation for living up to the Honda reputation ????????
6/28/2022
Robert S. VERIFIED CUSTOMER
The only issue I had was that I never received a call from Alfredo Bustamante to confirm the repairs that were needed, nor ever informed what the cost was going to be prior to services being done. Also, if it wasn't me asking questions, I would have never been informed of the warranty on the overpriced alternator.I don't think I will return to have other services completed.