It’s always a very pleasant and easy experience when dealing with Germain Honda. My Acuras are always completed on time and done right the first time. Very competitive prices.
12/5/2023
Thomas G. VERIFIED CUSTOMER
Andree is the best service advisor
12/5/2023
Covataru D. VERIFIED CUSTOMER
Extremely nice and knowledgeable. Thank you
12/5/2023
Rick K. VERIFIED CUSTOMER
Why did I have a 730 appoint and u didn't respond until 1 pm. About what was my cars problem. My time is worth something also
12/5/2023
Tim P. VERIFIED CUSTOMER
I appreciated Victor's honesty and straight forward conversation about my car. His customer service skills are pretty good. Very patient, better than me!
12/5/2023
Robert S. VERIFIED CUSTOMER
Excellent service every time.
Highly recommend!
12/5/2023
Tina M. VERIFIED CUSTOMER
Nathan was able to get my vehicle in even though they were short staffed and fully booked
12/4/2023
Anna U. VERIFIED CUSTOMER
nathan was really helpful and kind. i will be continuing to schedule with him.
12/3/2023
Daniel V. VERIFIED CUSTOMER
Your text services made error, stating that I had missed my appointment and worrying me that my car had gone missing. When I called I was told that the system is bad and regularly makes errors. Never a good thing to hear or for an employee to have to say.
12/3/2023
Maya R. VERIFIED CUSTOMER
did a phenomenal job!! good customer service!
12/2/2023
Michael H. VERIFIED CUSTOMER
Levi has always been very accommodating and friendly…..enjoy working with him.
12/2/2023
Merrill M. VERIFIED CUSTOMER
The service I received was top notch. Everything was done as promised Thank you Levi
12/2/2023
Herbert R. VERIFIED CUSTOMER
Victor was extremely professional, explained things in a very caring way and with a good attitude. I am grateful for his service and the professionals behind the scenes. Thanks Rich
12/2/2023
Curtis S. VERIFIED CUSTOMER
Nathan was very fair
12/2/2023
Judith S. VERIFIED CUSTOMER
Your practice of price gouging has sent me elsewhere. I found someone else who uses high quality parts to do the job for a third of the price. This is the second time this has happened with your company.
12/2/2023
Sam/ Jordan. VERIFIED CUSTOMER
They went beyond what I expected
12/1/2023
Paul H. VERIFIED CUSTOMER
Levi was great. Oil change only took 40 minutes wait.
12/1/2023
Mark L. VERIFIED CUSTOMER
I initially called to set up service to repair a leaking boot that was discovered at a previous inspection.The person that I spoke with said that they would need to order the part and that it would be 7 - 10 business days before it would come in. No one ever called me back to say that the part came in. About 3 weeks later I stopped in to the service department to see if the part came in, so that I could set up the appointment. Instead of calling the parts department to check (this service guy you’re asking about I just forgot his name) sent ME over to the parts department to check. A very unprofessional move on his part. Since one of his employees ordered the part he should have picked up the phone to find out, not send me over to find out.
12/1/2023
Pamela H. VERIFIED CUSTOMER
Excellent, prompt service. Friendly peeps and the Civic’s safe for travel now. Thank you thank you!
12/1/2023
Larry T. VERIFIED CUSTOMER
Víctor was very courteous. My vehicle was serviced in a timely manner.
Thank you