Hardin Honda Auto Repair Service Center

I would like to thank Cezar and Tom for their great customer service!

In and out quickly

I was there early just like your worker ask me to , I also received a message from you telling me that you were going to give me a priority on my service and you keep me from 7:35 am until about 5:30pm or so. Question? Do you really think that I will want it to use your services again??? I’m not so sure because it looks like there was no supervision of any kind an order of the way you are coming in . Sorry but I have to said something… anyway thanks for your service. Oh and that was with an appointment can you imagine if a didn’t have an appointment. Woooow wrong ????

He’s the best

Simon was very helpful and knowledgeable about my 2014 Honda pilot . Friendly fast service . I feel confident coming to Hardin Honda express service . Even though there was a few cars ahead of me service was pretty quick . Simon gave me excellent customer service . That’s why I always come back to you guys and recommend Honda express service to my family . You hire good people that care . Thank you , Virginia

Is not complicated

I was sent an email at 4:55pm (5 minutes before closing). The fact that I was sent an email instead of a phone call is what baffled me. I have also gotten a phone call to let me know that my car was ready. I don’t understand why I was sent an email at 4:55 pm instead of a phone call. When it comes to a phone call I answer almost right away, but when it come to an email I do not check them often. Because I don’t check my email often I saw the email at 5:09 and by the time I got to the shop there was no one there. I had checked online and it said that the service place closed at 6pm so I was confused why no one was there. I then called Chris which lead to no answer. I then saw the sign that said that the service place closes at 5 which is when I got frustrated at the fact that I was sent an email at 4:55. Because I couldn’t get my car back I had to miss a day at work the following day which **** because I now lost 12 hours on my paycheck just to pick up my car because of the poor communication. I also had to walk in the morning to Honda to pick up my car because I had no ride to get me there. This was very unprofessional and has caused me Injury. I am disappointed and I hope this doesn’t happen again. I believe that Honda has to make this right for the trouble I went to. Contact info: Phone: ****-****-xxxx

David was very helpful in providing the history of my car's service and asking about needed maintenance. His service was very pleasant and friendly. Much appreciated.

Very helpful, very informative. Polite and happy personality

Juan was awesome! He was friendly and helpful. All repairs were done on an efficient manner. Communication from the start was clear about any services provided. 4/4 stars!!!

Today's service was quick and competent. I truly appreciate that Adrian did not try to upsell me on service/parts that I didnt need.

The only thing was mileage was 1000 miles off odometer imputed at 118908 and was 119908 other than that all good.

Employees were very thorough and helpful!

Everyone is always so friendly and helpful!

Drain and refill transmission fluid website coupon ($99) was not honored. My vehicle is a 2019 Accord 2.0 with a 10 speed AT.

Simon was kind and focused on customer service. I never got the impression that he would try to up-sell me on any unnecessary services. Great addition to your team.

I loved the customer service and details when going over work done.

He was a very polite man and made my visit easier. He let me know what they were doing to my car today and made sure that I understand every detail. He went over with me about my car and let me know that my car was in good condition. Thank you Juan Ayala.

Enjoyable experience

Great, prompt service. Chris is efficient and proficient. Henry N