Hardin Honda Auto Repair Service Center

Wait time was pleasant Technician Was informative

Chris Montag always helps me and he’s always so wonderful

Chris was very helpful

I want to compliment the service provided by Adrian. He was very courteous and answered all of my questions with such grace. I am a happy customer. Once again, Adrian should be complimented for his outstanding service.

He knows what. He is doing and always does. A good and thorough job.

Always happy with Hardin Honda. Been with you for 3 Hondas now.

Zachary was excellent! Thank you!!

Alfredo is the man! He was extremely knowledgable and patient. His wonderful hospitality is what made my experience at Hardin Honda so great. I will most definitely be back! Thank you again, Alfredo!

Work completed in a timely manner and the service person was kind and knowledgeable- thanks

I received the worst service of my life — both in terms of the maintenance work and the treatment from the staff — including Service Agent Juan Ayala and Service Manager Alfredo Mejia at Hardin Honda. I own a 2019 Honda Accord Sport. On July 28, 2025, I dropped my car off at the Hardin Honda dealership service center around 7:45 AM to replace the evaporator. This repair requires removing and reinstalling the entire dashboard. I specifically chose the dealership so the dashboard would be reassembled to factory standards, and I paid $2,080 for the work. The part itself only costs a few hundred dollars — most of what I paid was for the labor involved in disassembling and reinstalling the dashboard. When I picked up my car at around 5:00 PM the same day, I immediately noticed the dashboard was not properly installed. There was a large gap between the dashboard and the windshield, and similar misalignments in other areas. I pointed this out to Juan Ayala. At first, he dismissed my concern, claiming “Honda builds their dashboards like that.” I was certain this was not true, so I compared my car with other Honda Accords at the dealership. After seeing the difference, Juan admitted there was indeed an excessive gap and told me to bring the car back the next day so they could fix it. On July 29, 2025, I returned with my car. Later that day, Juan informed me that they were unable to fix the issue. When I went back to inspect it myself, I found nothing had improved — the gaps were exactly the same. After arguing with Juan for several minutes, he finally gave me the contact information for the service manager, Alfredo Mejia. On July 30, 2025, I spoke with Alfredo. He was dismissive and unhelpful, stating outright that they could not fix the problem. I explained the amount I paid, what I expected, and why this level of workmanship was unacceptable, but he showed no concern or willingness to resolve it. This dealership provides terrible workmanship and customer service. The dashboard reassembly looks worse than what I would expect from a cheap mechanic shop, let alone a Honda dealership.

Wasn’t attentive, didnt meet any requests. Wasn’t a good experience.

Super service !!!!

Good

Very fast service. Professional and pleasant staff.

Thank you so much for the kind and caring accommodation of my HR-V splash shield repair. Zachary was awesome! Thanks again!

Excellent service

Zach is great. Keep up the good work.

The express service is wonderful. Great employees

Thank you ! You guys are awesome ????!

Zach was friendly, and the service was quick!