Other than him being a Raiders fan ???? I was very satisfied with Ivan. He was knowledgeable, patient and polite.
4/30/2024
Fredy D. VERIFIED CUSTOMER
It’s was on time.
Ivan is a great guy.
Thank you guys..
4/29/2024
Jessica M. VERIFIED CUSTOMER
Carlos was very nice and explained in detail what services were recommended for my vehicle. He gave outstanding customer service.
4/29/2024
Oscar J. VERIFIED CUSTOMER
Upon my visit the paperwork was not reviewed with me and there was false information inputted. I never mentioned anything about my AC not working, which it was working perfectly fine. He never bothered to inform me that there was a “recall” for the AC issue. Either way I was charged for the labor and part that I never approved but on his personal sheet he wrote that it was approved, I’m not sure by who. He never bothered to mention any of this even when he called me to tell me my transmission and brake fluid was recommended for a change. I’m very unhappy because for a first time visiting this location. I assumed you have trustworthy employees but unfortunately that’s not the case. I want my money returned for the service I did not approve.
4/29/2024
Not Provided. VERIFIED CUSTOMER
I recently had to have my car serviced twice within the past two weeks where Carlos was very kind to assist in both times. One Service was completed within reasonable time in both visits and explanations of services were always provided. Thank you for being so helpful!
4/28/2024
Sandra R. VERIFIED CUSTOMER
Excellent service
4/28/2024
Pamela D. VERIFIED CUSTOMER
Guillermo is the best service person you ever had. He serviced my CRV for 15 years now my Civic for 5 years. Nobody does it better.
4/28/2024
Jorge A. VERIFIED CUSTOMER
Anthony was great ????. Great info, and kelp me in the loop of the service of my car
4/28/2024
Leonardo M. VERIFIED CUSTOMER
Great and efficient visit. Excellent ustomer service
4/28/2024
Linda V. VERIFIED CUSTOMER
Mr Hernandez is the best!
4/27/2024
Janine A. VERIFIED CUSTOMER
Great
4/27/2024
Jose F. VERIFIED CUSTOMER
Good servici and good atención
4/27/2024
Miguel G. VERIFIED CUSTOMER
????????????
4/27/2024
Henry A. VERIFIED CUSTOMER
Excellent service!
4/26/2024
Angelica R. VERIFIED CUSTOMER
Muy amable que fue Anthony García me explico cada pregunta que le hice
4/26/2024
Erika M. VERIFIED CUSTOMER
Great Service Advisor
4/26/2024
Ma Magdalena. VERIFIED CUSTOMER
So satisfied with Guillermo he's very accessible even if you don't have appointments he always try to help you I really like he's attention ????????
4/26/2024
Anthony H. VERIFIED CUSTOMER
Anthony Moran was great! Knowledgeable, communicated with me through the process of service and was a pleasure to work with. I look forward to trusting Anthony Moran with future services.
4/26/2024
Mary V. VERIFIED CUSTOMER
Guillermo Hernandez always goes above and beyond to provide excellent customer service
4/26/2024
Alma D. VERIFIED CUSTOMER
Guillermo always goes above and beyond!!! My vehicle continues to run in tip-top shape and I recommend LA Honda in Downey to everyone! Thank you, Guillermo!!!