Piercey Toyota Auto Repair Service

Hong was efficient knowledgeable and professional it was a pleasure to work with her.

She did a good job. I’m very happy and thanks to her.

Dinh went out of his way to make sure that my concerned has met. And thanks Brian for fast respond of an appointment. Keep up with a good customer service.

I wish y'all had a car wash

Brian Woods continues to deliver excellent service. Thank you.

Than you again Douglas Taylor

Raymond was really helpful and great customer service. I am very satisfied with my service experience. Really appreciated it. Thank you Raymond.

He is very nice and understood what I want and solve the problem.

Wyman Apple was amazing! He got my vehicle serviced quickly. I am pleased with how well he explained all that was looked over on my vehicle. Definitely will continue coming back to get my vehicle serviced.

No complaints!! He was very polite and professional.

Very professional to satisfy costumer.

Brady was the ultimate professional representing piercey Toyota. He went over everything and I was impressed that he took the time to come sit by me in waiting area to let me know solutions and his days there to make sure all would be taken care of by him.

Speedy service

Jason Martinez is a very dynamic and customer focused professional. Great experience with him.

Dear Piercey Toyota Customers Services, I was so frustrated to wait for more than one hours without any customer service men or women to come and ask what type of service do I need and why I was there. I did not make an appointment but it does not mean you are racist about customer with or without appointment. We are either making appointment or not we are still your customers, but you are treated us like animals because we did not make an appointment. There are two lanes, which specifies clearly none appointment and appointment, and the sight is clearly , which does not indicate the % of cars you will take in for both lanes. I was sitting in my cars for one hours and there were four cars in front of me.. there were about 20 cars of the appointment lane and your customer service men treated very nice and take them within 5-10 minutes, but none appointment, you never asked and never say anything.. this is very bad customer service and reputation of Piercey Toyota.. I bought two cars from you and advertise at least two two three employees to purchase Toyota cars last year. Why did I do that and the customer treated me like animal. Then, there were two people in front of me were very frustrated and came out screaming and i decided to call total free number for customers service. After to talked and waited for more than 10 minutes, service man whose name is Brian came out, and I believe that he is service manager and he keeps saying that he has to take appointment first. I told him that if you are human, then have to treat people equally. He can not take 15-20 cars of appointment and take only one car for none appointment, this is a completely stupid policy and it is not human. Then, he still argue with me for a while, I asked him if he does not want to take my car, please let me know so I can drive back home to post online how you care about your customers. I had my coworker, who brought his car. To Tracy Toyota, and they treated appointment and none appointment equally.. within 5 minutes, and they take him in.. I will share my experience of the Piercey Toyota customers service.

Diana is courteous and accommodating to the needs of my car. I did not setup an appointment for the scheduled maintenance for the car. I just drove in to the non-appointments lane and waited just a tad longer than expected but she was there to take my for service. I was satisfied. Thanks!

I came back after my car had been serviced in October. Toyota picked up the cost so I was completely satisfied. Plus, Viet was very professional and friendly. He apologized for me having to return.

your tech damage my 4 rims again after rotating my tires

Good job ????

Thank you for the courtesy shown & a job well done on time!