David was great. Fast, efficient, completely up front about cost, and the car came home beautiful. Totally happy.
7/18/2026
Jose G. VERIFIED CUSTOMER
While the warranty repair on my 2023 Ford F-150 XL was completed, the checkout process was disappointing. When I went to pick up my keys, I was handed off to the exact same salesperson who originally sold me the truck. The entire interaction felt incredibly off and unwelcoming. It was highly obvious he was trying to rush me out the door as quickly as possible, seemingly to avoid having to answer any questions or have any further conversation about the original sales transaction he did with me. He didn't explain the repair work at all, making the whole hand-off feel sketchy and evasive
7/17/2026
Victor P. VERIFIED CUSTOMER
Alex did a good job communicating and explaining. I think the diagnostic fee is unreasonably pricey!
7/16/2026
Thomas P. VERIFIED CUSTOMER
Great job Thank You!!!
7/16/2026
Rolondo R. VERIFIED CUSTOMER
Thank you for your help on fixing the the issue at hand highly appreciated
7/14/2026
Francine D. VERIFIED CUSTOMER
David H. is extremely knowledgeable in his position at the dealership. He is a valuable resource to the team at Fairview Ford Dealership.
7/14/2026
Darnell M. VERIFIED CUSTOMER
2.5 hours for an oil change is too long.
7/11/2026
Jose V. VERIFIED CUSTOMER
Very unprofessional staff and management very poor communication with customer
i was there for three long hours for nothing just a waste of time
I will expect a call back with an explanation
Thank you
7/11/2026
Patricia P. VERIFIED CUSTOMER
David is the best at his job. Always friendly z helpful, and knowledgeable. We have been a customer of his for over 20 years.
7/11/2026
Michelle B. VERIFIED CUSTOMER
Thanks for taking care of my car
7/10/2026
Louise C. VERIFIED CUSTOMER
I loved the customer service that I experienced with the whole team. They listened to the customer, explained exactly what was going to be performed and communicated effectively. Thanks Fairview Ford! Noah was amazing, I will return!
7/10/2026
Richard C. VERIFIED CUSTOMER
Brought my vehicle in for the fifth time for the same fix. The code panel on the driver door of my Flex.This time I was told that even though there is a recall for that part thatthere was no fix until possibly January 2027. I was told I could buy the part for the fourth time and have it put on, do it undoubtedly end up like the previous ones snapping off on the freeway. Totally disappointed with Ford’s idea of taking care of their customers and their cars….
7/9/2026
Richard R. VERIFIED CUSTOMER
I was third in line at opening. According to Alex, 2 lube personnel called off today, so it took a long time with an appointment for a 10,000mi. service. Not Alex’s fault. Alex was professional, courteous and pleasant to work with.
7/9/2026
Aaron B. VERIFIED CUSTOMER
Noah kept me in the loop the entire time through updates. That is a quality seldom seen or experienced when your vehicle is being serviced. From the moment my car arrived at Fairview Ford l was provided with outstanding service.
7/8/2026
Christina A. VERIFIED CUSTOMER
Very professional and helpful
7/4/2026
Ignacio T. VERIFIED CUSTOMER
Very professional and great service,thanks.
7/4/2026
Gabriel L. VERIFIED CUSTOMER
Noah my service advisor was amazing, and I had no issues with him or his service. The only discrepancy with my visit was the fact I took my Ford focus ST specifically to the dealership because I wanted to ensure all ford procedures were being met when performing the alignment. Upon receiving my vehicle I noticed my vehicles yaw programming was completed after having my alignment performed. That type of programming is not an optional process when performing the alignment. It insure my vehicles computers are communicating properly and allows my vehicles stability control and other safety features to work properly. The price of the alignment was double the price of all alignment shops in the surrounding area, so I expected since I’m paying the premium I will receive the premium. My vehicles Yaw fault code is on and I have a 15 hour road trip ahead of me Saturday morning.
7/3/2026
Michael S. VERIFIED CUSTOMER
My experience with your deslerdhip has always been positive. Thanks
7/2/2026
Michael &. VERIFIED CUSTOMER
Truck was running great before I brought in for maintenance…!