Michael Hohl Subaru Auto Repair Service

Great!

Professional, attentive and very good at his job.

All good Felicia was great!

I was well taken care of also the girl who helped me in the single office was very professional and courteous to me

She’s great and very helpful!

Thanks for take care my car

Great job

Adam was so pleasant and helpful from start to finish!

Felicia is very thorough and explained the new system of maintenance well!

Felicia provided excellent customer service!

Very professional and helpful, will definitely be back for the next service.

You’re the best!

Loved the service as always, everyone was super professional and kind

Felicia was very kind and engaging, she helped us figure out the new digital system you have for the final report on our car’s inspection

All good

Felicia was very professional from start to finish. She went over everything that would be done to my vehicle today. I talked about my concerns regarding the car. She explained what would be done & the cost. She let me know I needed a new battery & several filters to be replaced plus the cost. I agreed for them to be replaced. Before giving me tthe total to be paid she went over everything that had been done & the cost. I was very impressed with Felicia & will recommend her to all my Subaru friends. She goes above & beyond.

Everyone was very helpful and as nice as could be. That said, I'm very concerned about my 2024 Subaru Crosstrek which has about 36,000 miles on it. I am only getting 23 miles to the gallon. That is unacceptable. I bought the Subaru because it advertised 35 miles to the gallon. I asked the nice young man I spoke with to ssaysomething to the service people. He did and the were: maybe it's the gas you're using. I only use Costco gas and I've used that in all of my cars for 20 years.. another response was well you're driving in the mountains and that can sometimes cause you to use more fuel. I drive up to the Mount Rose highway from Incline village a few days a week. Mostly I drive around town. I am extremely disappointed and I'm probably going to sell the car and go back to a Toyota RAV for a Honda CRV or something that gets better gas mileage. I have a friend who has an old seat RV and she gets 30 miles of a gallon. I am so saddened and disappointed by this car. I would have very much appreciated some acknowledgment by the staff I spoke with that no it wasn't okay and there must be something wrong with the car. Why else would that happen? I would never refer anyone to your Subaru dealership given my experience.

Thank you!