It was the best service experience that I have ever had. I was told it would take 2 to 3 hours but it was done in 1 hour. I was not made to come back when I had arrived early for my appointment. They answered all my questions. The price was what I was told over the phone. I was not lied to just to get me in the door. Everyone was great, friendly and knowledgeable. Great customer service. Very clean waiting room.
4/7/2026
Michelle P. VERIFIED CUSTOMER
She is always so helpful. Above and beyond. With people like her I will always stick with Ford.
4/3/2026
Pamela R. VERIFIED CUSTOMER
Always can count on Terry's Ford to help me and my car with speed and care
4/3/2026
Ron M. VERIFIED CUSTOMER
THANK YOU!!! ????
4/2/2026
Laura M. VERIFIED CUSTOMER
Megan always provides excellent customer service.
4/1/2026
John M. VERIFIED CUSTOMER
Always prompt professional service.
4/1/2026
Gerald K. VERIFIED CUSTOMER
Staff was very professional.
3/31/2026
Corine B. VERIFIED CUSTOMER
Thank you!
3/29/2026
Sandie M. VERIFIED CUSTOMER
Megan is always professional and extremely knowledgeable and helpful. She goes over and beyond to make sure our vehicles are serviced in a timely manner. We continue to come to this dealership because of her excellent customer service to our family.
3/29/2026
Kenneth V. VERIFIED CUSTOMER
We were in a really bad situation. Glenda really did her best for us!
3/28/2026
Jeffrey K. VERIFIED CUSTOMER
Megan and Chris in the service department of Terry's Ford of peotone are great people!
3/27/2026
Karl H. VERIFIED CUSTOMER
Chris did an excellent job of explaining what needed to be done with my vehicle and handled the process perfectly
3/26/2026
Jonathan P. VERIFIED CUSTOMER
Your service tech didn’t put my oil cap back on. Now I have oil all over my engine. And they left a pair of pliers under my hood.
3/25/2026
Jennifer N. VERIFIED CUSTOMER
The Terry’s Ford team always goes above and beyond to care for their customers.
3/25/2026
Patricia S. VERIFIED CUSTOMER
Glenda is always very nice and helpful.
3/24/2026
George S. VERIFIED CUSTOMER
Good job
3/24/2026
Charlene N. VERIFIED CUSTOMER
Sent in survey card 10/10
3/24/2026
John O. VERIFIED CUSTOMER
I I Had an amazing experience with my service today !