Teddy was an absolute pleasure to work with. He made it easy to get my car in and serviced without any hassle. Kudos to Teddy!!!
7/1/2026
Sheila E. VERIFIED CUSTOMER
Fast friendly service at an affordable price. Very happy with my experience.
7/1/2026
Steve B. VERIFIED CUSTOMER
Chris was very professional and patient working with me. He provided a rental for several weeks while my truck was worked on, which was greatly appreciated. Also, he had a driver drop it off and pickup my truck and take back, which accommodated my work schedule. There were several repairs to my truck and all were completed to my satisfaction. I am happy with my experience!
7/1/2026
Debra S. VERIFIED CUSTOMER
Very efficient and thorough work. Appreciate the updates on the vehicle status since I just left the car and didn't wait. Courteous staff.
6/30/2026
Emily S. VERIFIED CUSTOMER
Great job!
6/29/2026
Louis M. VERIFIED CUSTOMER
I was very satisfied withhwhole team and how quickly that it was done.
6/25/2026
Carissa K. VERIFIED CUSTOMER
After taking my car to a trusted mechanic, he discovered that the recommended repairs were unnecessary for one and that my entire front end was destroyed, yet Ford recommended that I have work done to the rear-end of my vehicle. Infuriated doesn't even cover how I feel. The damage is severe to the front end lower control arms and when the "techs" rotated my tires and did their inspections to measure the tread and saw the wear-pattern on the tread, that should have been a red-flag to the techs that my front end suspension needed attention. Meanwhile, Ford recommended new tires, all while this huge problem existed, which would have destroyed any brand new tire I put on the car (tires are expensive if you haven't noticed.) The repairs to the front end, the brakes and new tires will be purchased from a trusted mechanic that has my safety at heart. Disappointed is putting how I feel about this lightly. I am angry and feel taken advantage of.
6/25/2026
Jeff J. VERIFIED CUSTOMER
Great service as always.
6/24/2026
Gene D. VERIFIED CUSTOMER
Chris was awesome.
6/23/2026
Kristie G. VERIFIED CUSTOMER
Timely and got me in last minute. Thank you!!!
6/23/2026
Tami M. VERIFIED CUSTOMER
The team at Reddick Brown Ford is always top notch. Teddy is such a joy to work with. Great people.
6/21/2026
Cindy G. VERIFIED CUSTOMER
I still think that it takes a long time for a scheduled appointment. We were there for a tire sensor replacement.... just one.... and we were there fir 2 hours. Maybe a bit more. And our appointment was 8:00. We always do early appointments so they don't get backed up.... too long in my opinion.
6/20/2026
Melisha B. VERIFIED CUSTOMER
The staff are very professional and personable. I received updates during the service period. I highly recommend the service department to anyone needing oil changes or tire replacement.
6/20/2026
Kip B. VERIFIED CUSTOMER
Chris was very good and after I discovered the poor installation of my liners, loose screw that actually pulled out with little resistance, he made sure it was corrected and and all inserts were snug and tight.
6/17/2026
Leann C. VERIFIED CUSTOMER
Thanks for fast and excellent service!
6/12/2026
Trevor B. VERIFIED CUSTOMER
Always get our vehicles serviced with you because the service dept and cashier are the nicest people
6/9/2026
Margo L. VERIFIED CUSTOMER
Chris is awesome. Kept me updated the entire time. Explained what they were doing and the plan for completion.
Excellent service rep.
6/6/2026
Ashley H. VERIFIED CUSTOMER
Ian was spectacular to work with. ???? ????
5/31/2026
Kim T. VERIFIED CUSTOMER
Always great service and always feel like they are honest