My car was not serviced. But it is waiting for a warranty repair. But despite the messages about my service being complete, it was happily parked in ky garage not being serviced.
12/31/2025
Jeff S. VERIFIED CUSTOMER
Daniel was thorough and friendly. Easy to understand, easy to work with.
12/31/2025
Christina F. VERIFIED CUSTOMER
You didn’t fix the vehicle.
12/31/2025
Jery S. VERIFIED CUSTOMER
Was. Notified today that dealership was no longer in business
No repair done
12/31/2025
Kelly O. VERIFIED CUSTOMER
Service was great and courteous!
12/30/2025
Elizabeth B. VERIFIED CUSTOMER
Great service
12/27/2025
Mark F. VERIFIED CUSTOMER
Very much appreciated Dan making sure the glue on the front windshield was removed. That was above and beyond as far as I’m concerned. I’ve thoroughly enjoyed every aspect of my interactions with Rocklin Genesis to date.
12/25/2025
Patricia H. VERIFIED CUSTOMER
None for everyone was helpful
12/23/2025
Caliber Collision. VERIFIED CUSTOMER
I appreciate the help and accountability. This was a long however a very pleasant experience. We will definitely contact if we need help again on any Genesis.
12/18/2025
Jeanne O. VERIFIED CUSTOMER
Dan was extremely helpful, courteous and professional when I arrived for a recall service. I was able to plan my time well during the service time because he gave me an approximate finish time. I really appreciate that. He gave me a call when my car service was complete and it would be ready whenever I returned. Very appreciated.
12/18/2025
Mekaria M. VERIFIED CUSTOMER
Very customer friendly service experience.
12/17/2025
Jasbir M. VERIFIED CUSTOMER
I expected a courtesy car wash after being in for this product recall...disappointing as that should be expected anytime my car is their for a service of any sort
12/17/2025
Vipul P. VERIFIED CUSTOMER
I had not requested my car be delivered to me, rather I be picked up, and there was still a mixup and my car was driven to me. While I understand this is a service for convenience, I prefer not to have my car driven except for service specific needs.
12/13/2025
Marian D. VERIFIED CUSTOMER
Dan was great! Excellent customer service
12/12/2025
Heather B. VERIFIED CUSTOMER
Dan has truly exceptional customer service. It stood out to me right away. He was friendly, informative, attentive, and just really great to work with. Definitely an asset to any business.
12/11/2025
Barbara G. VERIFIED CUSTOMER
Outstanding service from both service gentlemen. Professional, friendly and helpful. I arrived and was out of there within 2 hours. My concerns and questions were addressed and answered. Couldn’t have been a more pleasant experience. Thank you…
12/6/2025
Shad S. VERIFIED CUSTOMER
Dan was friendly and professional, everything went well
12/6/2025
Alice W. VERIFIED CUSTOMER
Daniel Costello was very congenial. Very squared away & professional.