Kellie was polite, listened to needs and was able to get work completed on time.
3/5/2026
Naomi R. VERIFIED CUSTOMER
Awesome job! Thanks so much.
3/5/2026
Randy S. VERIFIED CUSTOMER
He did a great job
3/4/2026
Marvin A. VERIFIED CUSTOMER
Because every time I come in fir a visit I have to pay 200.00 for you all to do a multi point inspection to tell me what on the car that's OEM and not. Then tell me those things that you find...routinely go out...but can't zero in on the reason I cone into tge dealership to be diagnosed. A few years ago your dealership told me I needed a full exhaust system for a few thousand dollars... when I only needed a universal catalytic converter and a welder... Less than 200.00 and the car was fixed...I have very little trust in your service department and staff because Im my opinion You can't diagnose anything... you just report codes... if changing a bunch of parts is what you're recommending... I can do that myself.
3/4/2026
Mary S. VERIFIED CUSTOMER
Thanks for a job well donde.
3/4/2026
Jeff N. VERIFIED CUSTOMER
Took over 2 hours for an oil change and no updates while waiting. Very bad service and then recommendations for brake service when I had it recently checked at another auto shop that said I didn't need it. I can't trust you.
3/4/2026
Ernest M. VERIFIED CUSTOMER
As always, Talita was wonderful in meeting my expectations for great service. I hope her great service is not going unnoticed
3/4/2026
Barbara S. VERIFIED CUSTOMER
Lillie was very professional and nice.
3/4/2026
Angel T. VERIFIED CUSTOMER
Requested update was not completed. I still can not use my BlueLink services.
3/4/2026
Marquita H. VERIFIED CUSTOMER
He was great
3/4/2026
Renard C. VERIFIED CUSTOMER
Excellent service as usual from Joel.
3/4/2026
Micheal S. VERIFIED CUSTOMER
Everything went very smooth. The staff was excellent and very knowledgeable. I would definitelty recommend the service department to others.
3/4/2026
Alexandria M. VERIFIED CUSTOMER
I understand it’s the front desk, service agents job to do customer service, but when I arrived, I had to wait at least seven minutes for them to finish their conversation with a customer ahead of me. A personal conversation, nothing to do with the car. They didn’t even really acknowledge my presence which felt kind of awkward. And then, after that, it took them a bit because they had to print all of the things off for my car and have me make a multiple signatures. However, when I had spoken to the person on the phone, they told me that everything would be with the front desk person, and they would be aware of my arrival to pick up my car. It just took way too long to pick up my car when I paid ahead so that it would be a faster checkout
3/4/2026
Janine V. VERIFIED CUSTOMER
Everyone who works here is excellent. Thank you
3/3/2026
Edora M. VERIFIED CUSTOMER
Great service
3/3/2026
Jennifer H. VERIFIED CUSTOMER
Marco was very nice as always and it was a pleasure to get the work on my vehicle done
3/2/2026
Linoshka J. VERIFIED CUSTOMER
The intake specialist, Kelly was great, however she told me that the two 'recalls' would be taken care of today along with my oil change. But when my car was ready the service department couldn't complete the recalls. I think they put Kelly in a bad situation to have to explain the situation, since she is who the customer sees. Those intake specialist should be well informed by the parts department about stock on hand. The situation could have been worse, but because Kelly is so nice and handled it well, but not fair to her since she sees the customers face to face.
3/1/2026
Lillian S. VERIFIED CUSTOMER
Wait time is too long!
3/1/2026
Kathie P. VERIFIED CUSTOMER
Customer Service was great!
3/1/2026
Billy W. VERIFIED CUSTOMER
Declan was very responsive and on top of his job .called as he said he would with all the info on the fixes .