Tilita went above and beyond what is expected and made sure everything was taken care of. She even had my car cleaned for me. She even informed me that I had 4 more free oil changes when the previous person charged me several times and told me I didn’t have any more free oil changes! I appreciate Tilita and her awesome customer service!
3/20/2026
Teresa T. VERIFIED CUSTOMER
Excellent servive!
3/20/2026
Maurice C. VERIFIED CUSTOMER
Excellence personified
3/20/2026
Carolyn L. VERIFIED CUSTOMER
Excellent and thorough customer service. Mr. DeClan took the time to listen to me about the issue I was having with the AC. He was awesome because the issue was identified and corrected. Superb service!
3/20/2026
Andrea D. VERIFIED CUSTOMER
Ms Tilita is awesome!!!!!!. She is very knowledgeable at what she does. She makes sure that I am aware of what is needed promptly. Always makes sure that everything is satisfactory before calling me to let me know that my vehicle is ready.
3/19/2026
Dorothy W. VERIFIED CUSTOMER
She is the best a woman of god love the way she treat her customers with a grafted spirit
3/19/2026
Ella M. VERIFIED CUSTOMER
I am completely satisfied with the service I received from Gary Wallace—100 out of 100.
He always listens carefully to my questions and provides thoughtful, thorough answers. His friendly attitude and warm smile make it easy and comfortable to ask anything.
If I had known two and a half years ago that I could choose my service advisor, I would have chosen him without hesitation every time.
He approaches his work with genuine dedication, professionalism, and passion. As a customer with high standards, he is the only advisor I truly trust.Having someone like him is a tremendous asset to your organization.
3/19/2026
Roy K. VERIFIED CUSTOMER
Very professional and knowledgable. I Like them
3/19/2026
Renate G. VERIFIED CUSTOMER
It would have been nice for someone to come out and talk to us to update us on what was taking so long. Our time at the dealership was almost 4 hours.
3/19/2026
Ellen Diaz-Oneill. VERIFIED CUSTOMER
Thanks!
3/18/2026
Tiera B. VERIFIED CUSTOMER
needed a bit more information on what I needed as a result of the multi point inspection. There also weren't enough seats for people coming in. Someone gave their seat up for me and I gave my seat up for a senior adult. After about an hour or so an Employee mentioned there were more seats in the sales area.
3/18/2026
Brenda K. VERIFIED CUSTOMER
Great customer service
3/18/2026
Brian H. VERIFIED CUSTOMER
Gary was great from check-in to check-out. I appreciated the professional and personable way he interacted with me.
Also, the shuttle driver that Gary arranged was a very polite and respectful young man.
Blessed regards,
Brian H
3/18/2026
Tonya E. VERIFIED CUSTOMER
Since bringing my car in for service at the dealership, Mr. Lopez has been exceptional with his service and guidance with my vehicle. Whenever I have questions, he is available to answer them. I will continue to utilize the service department.
3/18/2026
Jennifer M. VERIFIED CUSTOMER
Declan always gets 10 out 10 stars with me! He has been my go to from the day I bought til now! Will always stay with Declan.
3/18/2026
Wendy M. VERIFIED CUSTOMER
Request recall be addressed on tuscon & it wasn't, my warranty was 17 days past period & I was charged, there should be a grace period as you can see we had extreme weather that caused me to postpone svce, can I be given a $100 reward on svc, Marco was extremely nice & helpful
3/18/2026
Audra C. VERIFIED CUSTOMER
My service guy Joel was very good no problem with him very nice helpful person that I’m disappointed with is the service tech. The people who does the work on my vehicle they do a half job on my vehicle after I pick my get my car pay for it leave. I had to turn around and bring my vehicle back to the shop because the paperwork that I was given said that my inspection was passed, but when I got to the DMV office, it said it was failed in the system, but no one told me that it felt it’s not the first time I had to bring my vehicle back to the shop, but Joel is a very good service writer.
3/17/2026
Marinelly G. VERIFIED CUSTOMER
Our service with Tilita Tate is always top notch. She is professional and always communicates well. We appreciate her dedication and Lee Huyndai.
3/17/2026
Junquis A. VERIFIED CUSTOMER
I was completely satisfied
3/17/2026
Muriel D. VERIFIED CUSTOMER
Yes, I'm completely satisfied with the service and the options provided during my visit. My vehicle is working perfectly