Gracen was thorough, professional, friendly and kind.
1/25/2025
April S. VERIFIED CUSTOMER
I sat in my car in line for 20 minutes before I was able to get out. Then I had to wait 3 hours for an oil change and tire rotation. This seems absurd to me. I don’t even want to buy another Toyota because the service is excruciatingly long. Everytime I have to give up half my day for an oil change. Then I had to be sold on why I needed a new windshield. Although the man was super pleasant and was correct I had a tiny crack I didn’t want to listen to a sales pitch when I hadn’t even been greeted by service yet. Last time I went the guy told me I needed a new belt and when I asked service about it he said my car doesn’t even have a belt. I’m so disappointed , I loathe thinking about needing to come back.
1/25/2025
Ophelia S. VERIFIED CUSTOMER
He always give me updates on my car and provides Quick and honest Service
1/25/2025
Judy S. VERIFIED CUSTOMER
Richard was courteous and thorough.
1/25/2025
Bruce H. VERIFIED CUSTOMER
Great job
1/25/2025
Shawn S. VERIFIED CUSTOMER
Richard Davis was very professional, and he had my vehicle back to me in under an hour. I was very satisfied with my service experience.
1/25/2025
Kathryn B. VERIFIED CUSTOMER
Thank you for great job!????
1/25/2025
Marylou S. VERIFIED CUSTOMER
Good update communications from Joe, & good & timely service.
1/25/2025
Maher A. VERIFIED CUSTOMER
Damian was very transparent and a pleasure to work with. Really appreciated his help and service today. He went out of his way to confirm that correct services were done and that the promise I was given when scheduling the appointment was honored. Thanks Damian!
1/24/2025
Sofia T. VERIFIED CUSTOMER
Great service by advisor. Friendly
1/24/2025
Christine S. VERIFIED CUSTOMER
I was told at the onset of my appointment that I should be there for about two hours, and that I would receive a text with the recommendations that the mechanic had for my car to review. After being there for three hours, I still had not heard anything - no communication. I went looking for Joe and he must have been on break, so someone else helped me. I was at the dealership for about 3 1/2 hours, and then there was further confusion about payment. I have Toyota extended care, which had not been notated on my account. The whole experience was a bit frustrating, as I missed my doctor’s appointment due to the extended time and not knowing.
1/24/2025
Kemske G. VERIFIED CUSTOMER
I liked it when I don't have to wait too long for my vehicle in service????????
1/24/2025
Grady S. VERIFIED CUSTOMER
Excellent Service....
1/24/2025
Roseann G. VERIFIED CUSTOMER
Happy Customer, Thank You
1/24/2025
Trianna M. VERIFIED CUSTOMER
Very Good
1/24/2025
Frank H. VERIFIED CUSTOMER
Damian is a stand up rep and I appreciated his help. I would recommend anyone to choose Damian to help them with their vehicle issues any day.
1/24/2025
KENNETH S. VERIFIED CUSTOMER
Took a while but fixed problems.
1/24/2025
Cody L. VERIFIED CUSTOMER
Amanda and Luis went above and beyond helping me with what i needed and offered so much help in my hard time!!