I gave the vehicle for regular service with oil change and tire rotation on Saturday at 11am and inspection results came at 3pm and got a call from Representative at 4:50 pm that service center is going to close. I haven’t got any updates when my vehicle will be ready and no update once it’s ready for delivery. Very poor service. I used to give service at different dealers so far and no dealer took this much time and this kind of service
10/6/2025
Taoufik B. VERIFIED CUSTOMER
I will never bring my car for service to this establishment again. The Toyota representative was disrespectful and lacking in professionalism.
10/5/2025
Jeffery T. VERIFIED CUSTOMER
Why does it take 3 hours to get an oil change that was scheduled? It took three hours of my precious time. Richard was a great guy and nothing against his customer service!
10/5/2025
Progressive Auto. VERIFIED CUSTOMER
The alignment wasn’t done right, the steer ring wheel jitters and car moves into one direction when driving straight. This should have not been an issue since the tires I bought are brand new, factory tires. I need another mechanic to look into getting it done again. Hopefully someone who has more experience
10/5/2025
Novelynn B. VERIFIED CUSTOMER
Super quick, i appreciated everything they did! Super nice!!
10/5/2025
Diana R. VERIFIED CUSTOMER
Amanda is very helpful and provide good advise regarding my car.
10/4/2025
Curtis M. VERIFIED CUSTOMER
Mason is great! He always goes above and beyond for us as customers. We cone back to your dealership for purchases, because if Mason in service!
10/4/2025
Jovie R. VERIFIED CUSTOMER
Amanda was the best service tech I have ever had work with my vehicle. Professional, knowledgeable, and quick. Because of her. Wesley Chapel Toyota will not only be the place for my vehicles, but the place I will recommend moving forward. Thank you Amanda.
10/4/2025
Dawna T. VERIFIED CUSTOMER
We appreciate Toyota for fitting us into their busy schedule. Daniel communicated with us during our wait time.
10/4/2025
Anthony Z. VERIFIED CUSTOMER
Good job guys
10/4/2025
Dianna S. VERIFIED CUSTOMER
Very professional
10/4/2025
Madison P. VERIFIED CUSTOMER
Super quick and easy! (:
10/4/2025
Brian S. VERIFIED CUSTOMER
Everyone who assisted us from Richard, to the valet who returned our car, to the woman who helped us with a rental car or professional, friendly and tremendously helpful. Thank you for fantastic service!
10/4/2025
Helen V. VERIFIED CUSTOMER
He made it a wonderful experience and didn't try to sell me anything that wasn't needed.
10/4/2025
Michael M. VERIFIED CUSTOMER
Time after time I come to this dealership and things are incomplete. You rotate the tires but can’t fill them up. Follow through and quit being cheap and lazy with customers who are still under Toyota care. Very disappointing.
10/4/2025
Rick G. VERIFIED CUSTOMER
Was fine. Tech put wrong pressure in tires 35 instead of 38. Said air filter didn’t need changing yet but looked like a charge for one in invoice. No charge to me but. Someone. Amanda was great. Tech maybe a little work. lol thanks good job overall ????????