Toyota of Las Vegas Auto Repair Service

Excellent job ????

Nelson was awesome and very thorough!

Roberto was very professional and answered all my questions.

2 hours waiting time is too long just for an oil/filter change. I was the 4th vehicle to show up for my 7am appointment. Was my vehicle set aside for another customer who is paying for their service? I am no longer going to purchase oil change pkg anymore. Thanks.

Problem not fix. Changed the tire w/ out nails as opposed to if inspection was done. The rear tire on drivers side was the one w/ nail. Just noticed it today. No wonder the tire pressure on the on the right was only 24 after 4hrs.

Muy amable

No further comment

You welcome, of course I will complete the survey

None

Excelente servicio

She was awsome

The woman who helped me was cool type

Thank you so much for your help!

Very professional! Explained what work would be done. Everything was taken care of in timely manner.

Yes I would like to make an appointment to get my waze app on my android to work on my vehicle. I purchased a new cable but it still won't connect. I was told if it didn't work to bring it back in to find the problem. Thank you.

Always a great experience

Thank you excellent service and personnel

Eduardo that’s a really good job appreciate his job

Fast and complete.

This experience was disappointing. We took the car in to get a new mirror with the garage door openers on it. We were quoted a total price of $389.00. When we went to pick up the car the total bill was over 600 dollars. Our service provider was Nelson Scharf (who was great by the way) said that we were charged for 2 hours of labor at $200.00/hour. Well my appointment time was 10:45 and by the time Nelson took the car in it was a little after 11:00 and we're told that they would need the car until the end of the day. So we took the shuttle home and then got a call from Nelson at 12:15 saying the car was ready. How does getting the car a little after 11:00 and then saying the car is ready at 12:15 add up to 2 hours of labor. Also when we called to make the appointment and were getting transferred to SERVICE we were transferred to the service dept.in COSTA MESA,CA!!! I would appreciate someone calling me back and explaining the 2nd hour of overtime and also explain how we got transferred to COSTA MESA TOYOTA!! I have bought 2 cars from David Wilson's Toyota and have been loyal customer since 2007. I would expect better service to be given to a loyal customer than we received on this last experience. Again, Very disappointed! Jay A