Raymond was very helpful friendly and professional.
1/19/2025
Courtney H. VERIFIED CUSTOMER
You guys actually did it! The last time the car was in for service, the tire didn’t get patched or tires rotated. We knew because the leak had always been in the front left tire and it didn’t move after the service. Finally done! Thanks.
1/19/2025
Deborah K. VERIFIED CUSTOMER
The problem with the car was not addressed. We had a recording of what happened when we shut the car off however it did not duplicate it for the technician so they didn't figure anything out. Very disappointing on a new car with 2,000 miles!!!!!!
1/19/2025
Andrea C. VERIFIED CUSTOMER
Thank you for always having the best service ever.
1/19/2025
Phillip H. VERIFIED CUSTOMER
He was very polite and extremely patient
1/19/2025
Luis M. VERIFIED CUSTOMER
Good service and attention
1/19/2025
Michael W. VERIFIED CUSTOMER
The Service guys were very helpful.
1/19/2025
Heather R. VERIFIED CUSTOMER
It would be nice if you did a complementary car wash. It would also be nice if someone called to review the services performed and the findings before I show up to pick up my car.
1/18/2025
Danyette H. VERIFIED CUSTOMER
Ethan was nice to work with.
1/17/2025
Justin P. VERIFIED CUSTOMER
I had requested a tire rotation as part of the initial service request, but it was not done. Also, I am guessing that as part of the fix for the recall the miles per a full charge went way down? A full charge now supposedly will do 40 miles less?? Lastly in my previous experience with other dealers/service places they have washed the car. Which is a nice touch.
1/17/2025
Diane K. VERIFIED CUSTOMER
Well done. Good video.
1/17/2025
Judith J. VERIFIED CUSTOMER
Thank You!
1/17/2025
Philip J. VERIFIED CUSTOMER
Experience, was good. They got me out of there in a couple of hours which I appreciate.
1/17/2025
Stephanie C. VERIFIED CUSTOMER
My car sat for 4 days without being fixed or barely even touched. Andy did not keep in touch with me on any progress. (I guess because there was none.) I actually caught him in more than a few lies. I love my car and am so sad that I can’t get it fixed. If there’s anyone there that can help me get it fixed in a timely manner, please contact me. Stephanie
1/17/2025
Norman M. VERIFIED CUSTOMER
Job well done.
1/16/2025
Bruce C. VERIFIED CUSTOMER
Raymond Roswell was very polite and helpful handling the service we needed. We are very pleased with the service we have been getting from Planet Hyundai!
1/16/2025
Barbra G. VERIFIED CUSTOMER
Check in went smoothly and car was ready on time. I appreciated the Lyft ride home. When the car was ready I wasn’t offered a ride to pick up my vehicle. Nobody answered my text asking about it. I found a ride elsewhere. Other then that it was a great experience.
1/16/2025
Anthony K. VERIFIED CUSTOMER
Great experience !! I really like the text updates and the Lyft when you have to leave the car. Joseph was a pleasure to work with.