I have been doing business with your service department since 2007.. Until recently, I used to receive a washed car on completion of service.
I understand if the weather is inclement why it would not be washed. However, my service this week did not have inclement weather, and my car was not washed.. If you Changed your policy I would appreciate knowing it. Car wash is a service. I appreciate one of the reasons I return to Planet Hyundai
11/14/2024
Joseph R. VERIFIED CUSTOMER
Very friendly and on time
11/14/2024
Geralyn K. VERIFIED CUSTOMER
Service greatly improved from last few years. I especially appreciate the car wash after the soppy weather we've had lately.
11/14/2024
Bret D. VERIFIED CUSTOMER
You left trash in my car and it took two days to finish.
11/14/2024
Rodney G. VERIFIED CUSTOMER
All good
11/14/2024
Nicholas G. VERIFIED CUSTOMER
My car was returned to me with an outstanding issue that made it undriveable for any extended period. The car was returned to me at 2:00pm and I had to bring it back to the dealership the same day at 6:00pm because the car will not maintain operating temperature, indicating that the thermostat has likely failed open. This is something that should have been caught by the technician before the car was returned to me.
11/14/2024
Gene C. VERIFIED CUSTOMER
Twice now I have been treated right by Planet Hyundai. Right now I completely trust your dealership and service.
11/14/2024
Jamie M. VERIFIED CUSTOMER
Ethan was very pleasant and very helpful.
11/14/2024
Laura B. VERIFIED CUSTOMER
When I picked up my car the representative did not go over the work done to my car, simply handed me the paperwork.
11/13/2024
Kevin N. VERIFIED CUSTOMER
N/A
11/13/2024
Mark S. VERIFIED CUSTOMER
Ethan went above and beyond, providing exceptional customer service. He really was genuine and offered a solution when I mentioned my recall notice. Ethan made my whole week! Thank you Ethan for caring.
11/13/2024
Armetta B. VERIFIED CUSTOMER
Excellent service. Very timely. Very considerate in helping me to car since I just had knee surgery. Best customer service I've received there in a long time.
Very difficult not having an easier accessibility to service area for someone with a handicap. Suggest a ramp at entrance to service area.
11/13/2024
Randy S. VERIFIED CUSTOMER
Raymond was very helpful with my service experience.
11/12/2024
Pamela S. VERIFIED CUSTOMER
Good service
11/12/2024
Elaine C. VERIFIED CUSTOMER
It took Joseph approximately 5 minutes to help me with my problems which included resetting my monitor,showing me the error of me and the fob, and lastly resealing the window. I explained the seats were already cleaned.
11/11/2024
Jennifer G. VERIFIED CUSTOMER
I want to talk with a manager
11/10/2024
Jeanie V. VERIFIED CUSTOMER
He was very helpful.
11/9/2024
Jeanie V. VERIFIED CUSTOMER
I appreciated that he called early regarding progress so I could pick up the car before the storm got bad.
11/9/2024
Gerald K. VERIFIED CUSTOMER
Ethan, went above and beyond to get the service work done on Hyundai
11/8/2024
John M. VERIFIED CUSTOMER
Quick, professional in and out. I’ve tried three different dealers for my Hyundai service and will keep going back to you.