Derrin was super friendly & helpful in servicing our vehicle!
6/18/2024
Corrine E. VERIFIED CUSTOMER
I’ll be back for addtl fluid changes .. didn’t have time after the oil chg the afternoon I was there ????
6/18/2024
Sheryl S. VERIFIED CUSTOMER
Hard worker! Knows his job!
6/18/2024
Jeffrey F. VERIFIED CUSTOMER
Don’t want a survey
6/18/2024
Lori U. VERIFIED CUSTOMER
Derrin is very dependable and trusting.
6/18/2024
George M. VERIFIED CUSTOMER
I am very impressed With Tim Larsen. He delivered extraordinary care to me and my vehicle. One Managing doesn’t see this kind of personal service much anymore. He went above and beyond his job description I’m sure in fully managing a very complicated car repair. He made extra calls to me, and other people involved in the care of the car to delver the very best outcome. Kudos to you for having him on your staff
6/18/2024
Steven V. VERIFIED CUSTOMER
Katie is very knowledgeable and was very helpful getting the coverage by the extended warranty plan. I’ll be glad to deal with her again thank you.
6/18/2024
Roshini M. VERIFIED CUSTOMER
Exemplary customer service by Darrin!
6/18/2024
Gabriel P. VERIFIED CUSTOMER
Even though I didn’t have an appointment today for service, Inver Grove Honda accomplished vehicle maintenance on a timely manner. Professional service provided and excellent customer service experience.
6/18/2024
Rebecca S. VERIFIED CUSTOMER
Brady was super helpful and provided great customer service!
6/18/2024
David T. VERIFIED CUSTOMER
Katie is always professional, patient, and seems to care about my priorities.
6/18/2024
Ronelle A. VERIFIED CUSTOMER
She was super to assist me with an immediate problem. Just fantastic
6/18/2024
Sue B. VERIFIED CUSTOMER
Bob is knowledgeable, helpful and just a pleasure to work with. Great people skills.
6/18/2024
Scott L. VERIFIED CUSTOMER
I was completely service advisor but I am not happy with the Honda warranty on the AC units. They have extended the warranty and they can never find the leak immediately so they put the dye in and I pay the $520 and have to bring it back so when they find the leak they will fix it and reinburse me! This is so inconvenient! I am own 3 Hondas all with the same issues. If you Honda wants to keep me as a customer they need to do better with their warranty issues or I will switch to Toyota.
6/18/2024
Christine M. VERIFIED CUSTOMER
Thank you Katie! She was very efficient and great customer service.
Katie was friendly and as busy as she was she never rush me and very polite. Thanks again Katie it was a pleasure working with you.
6/18/2024
Alan P. VERIFIED CUSTOMER
Clear, concise communication and work was timely.
6/18/2024
Edward H. VERIFIED CUSTOMER
All good as normal
6/18/2024
Nou Y. VERIFIED CUSTOMER
Super friendly and very very helpful! Thank you to Kris and your honda team
6/18/2024
Kathleen W. VERIFIED CUSTOMER
Brady listened to all of my concerns and was very efficient and effective in communicating the updates about my car and its problems.
6/17/2024
Ryan M. VERIFIED CUSTOMER
Bob was great. He went above and beyond for me. However, I just replaced the cabin air filter myself and the cabin air filter cover was missing. I think it was not replaced during the inspection.