I love dealing with Mike Vance. I appreciate his honesty and value his opinion.
9/30/2025
Linnea M. VERIFIED CUSTOMER
Car was not fixed the first drop off, second drop off was not updated so once I called stated it would be fixed Friday. Did not receive an update on Friday, I called Saturday and car was not ready. Car was finally ready Monday. No apology for delay. When I came in person to drop car off a second time dismissive.
9/30/2025
Linda B. VERIFIED CUSTOMER
Excellent service Michael is always very courteous
9/30/2025
Richard A. VERIFIED CUSTOMER
Hayden was very informative and i was satisfied with his customer service.
9/29/2025
Larry M. VERIFIED CUSTOMER
Mr. Vance is professional and knowledgeable. It is a pleasure being customer of his as he keeps me informed of my vehicle needs and maintenance schedule. In fact, for all my future appointments I would like to request he be assigned as my advisor.
9/29/2025
Rodney S. VERIFIED CUSTOMER
Michael was, as always, very helpful and very respectful. We appreciate him and ask for him by name whenever we need something done to our cars.
9/29/2025
Charoletta R. VERIFIED CUSTOMER
Mr. Vance went above and beyond his call of duty and found resolution to an aged issue, he is top notch!
9/28/2025
Marianne D. VERIFIED CUSTOMER
Always a great experience at Cardinaleway Hyundai and with Michael Vance.
9/28/2025
Alexander A. VERIFIED CUSTOMER
Was told it was about to be a 2 hour wait, which I had no issues. I stayed in the lobby and was on the phone to pass the time. However, it ended up being close to 4 hour wait. Which, if I knew that I would of just dropped the car off. I don’t even know if they offered Uber or anything for get me home.
9/28/2025
Andrew B. VERIFIED CUSTOMER
Excellent service!!
9/28/2025
Jose C. VERIFIED CUSTOMER
Bilt caps left on my passenger side from who knows where. Very unsatisfied with the service waited 3+ hours for a simple oil change. Thats completely over charger.
9/28/2025
Shawn M. VERIFIED CUSTOMER
Michael is very professional very nice helped me with everything and answered all of my questions. I would like him to help me every time I go in to have service done.
9/28/2025
Stephanie M. VERIFIED CUSTOMER
Always excellent customer service and service in general.
9/27/2025
Christine C. VERIFIED CUSTOMER
Michael always gives me top rate service! He’s always very accommodating to all my needs. I know I can counter on him to take good care of me and my car’s needs
9/26/2025
Kevin N. VERIFIED CUSTOMER
A lack of communication is the main complaint. Had to wait for assistance when I arrived and only received feedback and updates when I made contact with service reps.
9/26/2025
John C. VERIFIED CUSTOMER
Great!!!
9/26/2025
Stephen F. VERIFIED CUSTOMER
It was fine and very timely
9/26/2025
Tomy A. VERIFIED CUSTOMER
Mike is the best!
9/26/2025
Pamela S. VERIFIED CUSTOMER
Yes, he spent the time to help and explain everything. He did his best and we appreciate his help.