Kay is amazing! I’m so glad she is my service representative! She is knowledgeable and works diligently to make certain that my concerns are addressed.
4/6/2024
Daphne B. VERIFIED CUSTOMER
The staff was fine, I just think your dealership is to over priced.
4/6/2024
Carmody L. VERIFIED CUSTOMER
Scott is great! He’s friendly, helpful, and knowledgeable. Thanks for everything!
4/6/2024
Khanh T. VERIFIED CUSTOMER
Very good and I am very satisfied.
4/6/2024
Kevin I. VERIFIED CUSTOMER
Kay is awesome and an asset to your team. My only suggestion is to find a way for express services to be completed more timely. Two hours for an oil change and tire rotation is ridiculous, especially when you have an appointment.
4/6/2024
Patricia S. VERIFIED CUSTOMER
Awesome ???? beyond expectations!! Love ?? everything
4/6/2024
Richard N. VERIFIED CUSTOMER
Excellent service
4/6/2024
Arnold &. VERIFIED CUSTOMER
Joel was great, as usual.
However your tech was NOT. He put in his comments that there was a problem with some pitting on my tires which would require a wheel alignment. I replaced all my tires six months ago so I did not go for the wheel alignment. Instead, I brought my car to Discount Tires, where the tires were purchased. Their tech had a laser and he checked all the tires and they were all perfectly aligned. He wanted to know what kind of tool Lexus used to check the tires. Now I am wondering if I needed the other repairs your tech performed. Just wanted Lexus to have this info.
4/5/2024
Christine M. VERIFIED CUSTOMER
Vince is knowledgeable, helpful and courteous. Your shuttle drivers are also top notch.
4/5/2024
Troy K. VERIFIED CUSTOMER
It’s always great! That’s why I have been buying from you guys and getting service there for many many years!
4/5/2024
Nuong H. VERIFIED CUSTOMER
Because they charge to much money so I didnt let my Lexus to do it .?it has some thing wrong in the GPS . The Lexus not comet to my phone but the service couldn’t fix for me . I am so sad.
4/5/2024
Noah H. VERIFIED CUSTOMER
Very friendly, quick. Couldn’t have asked for any more
4/5/2024
Paula S. VERIFIED CUSTOMER
I brought my car in for warranty work. Vahagn explained the process very thoroughly. He’s very professional and courteous.
4/5/2024
Sherline M. VERIFIED CUSTOMER
Thanks, I will most definitely respond to survey.
4/5/2024
Thomas E. VERIFIED CUSTOMER
Great Customer Service
4/4/2024
Eric L. VERIFIED CUSTOMER
Justin Baker is the best.
4/4/2024
Dennis Q. VERIFIED CUSTOMER
Thank You!
4/4/2024
Tammara W. VERIFIED CUSTOMER
Excellent Service as usual
4/4/2024
Oscar P. VERIFIED CUSTOMER
You have very great service on that location . ESP to k. Duvall Lodi’s to each and everyone such a great place to be.