Craig and his team were outstanding today, thank you so very much!
4/23/2024
Connie N. VERIFIED CUSTOMER
I appreciate the great service and amenities provided my the Lexus team. Thank you.
4/23/2024
Kimberly B. VERIFIED CUSTOMER
Excellent service at Lexus today
4/23/2024
Gayola A. VERIFIED CUSTOMER
To be a Lexus, I think the person that wages our cars, are horrible at least they can get the water spots off, or please don’t wash mine after service and they left a **** mark on the passenger back side of my car, need to do a better job, you wants to pick up a expensive Lexus and the was looks horrible
4/23/2024
Samantha T. VERIFIED CUSTOMER
Everyone is polite & helpful ! It’s why we buy Lexus cars!
4/23/2024
Farhang R. VERIFIED CUSTOMER
Knowledgeable n professional.
4/23/2024
Linda Z. VERIFIED CUSTOMER
Kristina was amazing! She turned a rocky start with a different team member into a great experience. She has top-notch customer service! She was knowledge and explained the process and what to expect. I will request her from now on.
4/23/2024
Randall &. VERIFIED CUSTOMER
JAVIER always delivers great support and service
4/22/2024
Richard C. VERIFIED CUSTOMER
Service is good. But it is not cheap!
4/21/2024
Tania U. VERIFIED CUSTOMER
No comments
4/21/2024
Woody W. VERIFIED CUSTOMER
Very excellent service from Mrs. Andrade.
4/21/2024
Sandra G. VERIFIED CUSTOMER
Still working on my issues hopefully someone will do the right thing
4/21/2024
Crystal H. VERIFIED CUSTOMER
Vaughn has always taken good care of me and my car
4/21/2024
Edward O. VERIFIED CUSTOMER
The service representative and the quality of the work done was fine. My concern is that your new system of sending out analytics with recommendations and a required text response is confusing. Our company does tech and the UI/UX is not good. It was not clear that I needed to look through te detailed report and make selections - without the benefit of speaking with the service rep. Without making these choices, my car would have sat, waiting. When I spoke with him, I got much more in depth understanding of the report. Not his fault - I think it is the process and I understand it is a relatively new system.
4/21/2024
Ester G. VERIFIED CUSTOMER
Lexus service is one of a kind. You provide comfort while we wait. Kay was very friendly and accommodating. We will surely be back for the next service.
4/21/2024
Anil M. VERIFIED CUSTOMER
Kay was awesome and she has made your center home for my car
4/21/2024
Gustavo S. VERIFIED CUSTOMER
Keep up the good work
4/20/2024
Charmeana P. VERIFIED CUSTOMER
Always a great experience when I come to get my car serviced. Justin always makes my experience easy and seamless.
4/20/2024
Lisa L. VERIFIED CUSTOMER
As always, service department is overly communicative with time, assistance, and details and I greatly appreciate that. I never have to go searching for answers myself rather someone always comes up to my in the lobby to update me. I love this level of service. As a customer I never believe I should search for answers myself, so thank you Lexus team always for the attention to detail