Luis is the best!!! My service advisor was knowledgeable n has a great customer service presence… thanks. Sorry, as a vet on a fixed budget, we can’t afford to trade-in our Lexus and say purchased a quality used Vegas. Have a great 4th!!!!!
7/2/2024
Jane W. VERIFIED CUSTOMER
Javier is the BEST! He is very responsive & keeps me updated when my car is being serviced. He explained the services recommended & helped me develop a ling-term affordable maintenance plan since I love my car and am not interested in the newer models. I like Javier’s no pressure, mild manner approach and trust him completely unlike my previous service provider. When Javier was out on paternity leave & I met with my old service provider who is not as personable or responsive, I waited until Javier returned to work to move forward on the recommended repairs for my car. Javier is an asset to your organization and I hope he gets recognized for the outstanding service he provides us Lexus owners!
7/2/2024
Sandra B. VERIFIED CUSTOMER
SHE VERY NICE AND KNOWLEDGEABLE ABOUT THE CAR AND EXPLAINED EVERYTHING THAT WAS GOING ON WITH MY LEXUS. SHE IS A KEEPER.
7/2/2024
Toyota (. VERIFIED CUSTOMER
Vince has been my service provider for my current and previous 2 cars. He is thorough and does a great job every time.
7/2/2024
Steven N. VERIFIED CUSTOMER
All good
7/2/2024
Sean V. VERIFIED CUSTOMER
It was a great experience! The process was quick. There weren’t any extra or hidden charges. Everything is straightforward and clearly explained. Justin was fantastic.
7/2/2024
Lawrence E. VERIFIED CUSTOMER
Vince was outstanding, always does a great job
7/2/2024
Jenny M. VERIFIED CUSTOMER
Your staff goes out of their way for great service and friendly as well. Love my Kexus and the team that helps me keep it in tip top shape.
7/2/2024
Richard D. VERIFIED CUSTOMER
happy with my service
7/2/2024
Elmore V. VERIFIED CUSTOMER
Kristina is extremely knowledgeable and extremely friendly.
7/2/2024
Amy S. VERIFIED CUSTOMER
Vicent is the best. First time meeting him and he exceeded my expectations. Happy pleasant personality and great customer service. My car was done fast and efficient. When I picked up my car they washed it beautifully. So happy!
7/2/2024
Gerald M. VERIFIED CUSTOMER
Great Service
7/2/2024
Judy K. VERIFIED CUSTOMER
Great service experience!
7/2/2024
La R. VERIFIED CUSTOMER
Excellent service from check in to check out
7/2/2024
Gene S. VERIFIED CUSTOMER
I was very pleased with Vincent during my service visit. He was very polite and well mannered, not like the typical service advisor’s attitude. He took it upon himself to confirm that my repair was completely covered under warranty. He kept me updated and assured that the work was done quickly and efficiently.
7/1/2024
Denise F. VERIFIED CUSTOMER
Car was in to replace a broken rear window. No attempt was made to vacuum the broken glass on the seat or the floor. That is NOT the Lexus standard we would expect. Unacceptable.
6/30/2024
Gail G. VERIFIED CUSTOMER
Thank you Kristina
6/30/2024
Morris T. VERIFIED CUSTOMER
Kristina was a great help, knowledgeable and thorough