The service experience was smooth and professional.
12/20/2024
Andrew S. VERIFIED CUSTOMER
V is awesome and a true hospitality professional! Also Rachel is amazing too. I love her.
12/20/2024
Pam V. VERIFIED CUSTOMER
Thanks, Justin...
12/20/2024
Cheryl K. VERIFIED CUSTOMER
As always, I was treated as a valued guest and received excellent service from start to finish.
12/19/2024
Tania M. VERIFIED CUSTOMER
Sadly faulty parts exist. Glad it was me who had the faulty battery installed.
Surprised but not upset or inconvenienced. Would have thought Lexus would have provided towing but I had to contact my insurance to have the car towed from my garage. No problem, all went well and I got my car back the next day. Thanks to all at Lexus of Las Vegas for their outstanding service! Vince Camino, my service contact, is the best!
12/19/2024
Steven D. VERIFIED CUSTOMER
Excessive push to upsell services. I brought car in for recommended service. Not to select services from 3 service options. Labor costs and supplies outrageous. VERY DISAPPOINTMENTED. Why would I buy 4 air pressure sensors when only 2 were bad? Not a good day Lexus reputation.
12/19/2024
Marlene S. VERIFIED CUSTOMER
Great service
12/19/2024
Shirley T. VERIFIED CUSTOMER
Great
12/19/2024
Sandra B. VERIFIED CUSTOMER
ALWAYS PROFESSIONAL AND FRIENDLY
12/19/2024
Carmen H. VERIFIED CUSTOMER
Lexus service is always excellent. Vince is a great service adviser.
12/19/2024
Brett W. VERIFIED CUSTOMER
I do feel like either Lexus quality has declined or dealer service departments are trying to make up for shrinking sales profits. I could own a Lexus 12 years and 250K miles and have no non-standard maintenance. Now it's $4-8K a year of repairs that simply should not be. If I wanted that, I would've bought a Benz , BMW or Audi. Very disappointed and may now break a 6 car Lexus string.