My first vehicle visit was good, however the 2nd not so good! I had to go back in because the technician forgot to set my service window on dashboard! And upon entering my back trunk space my items ie coffee pot fell out and all my items ie… scrubs and shoes were just thrown back in very sloppy with some items wasted only reason I didn’t come back and address that technician is because I have to be on the road I travel a lot to see patients I didn’t even get a sticker for my next oil appointment it seemed a rush job! That technician can never work on my vehicle again!! Very disappointed with the service he could have came and and would have moved my items for him!
10/30/2024
Thomas B. VERIFIED CUSTOMER
Ruby was fantastic
10/28/2024
Latonya G. VERIFIED CUSTOMER
OK thanks
10/27/2024
Netria G. VERIFIED CUSTOMER
I brought my car in for a simple oil change, and my hasn’t been working right since I got the oil change. I’m definitely not satisfied with the service I received because it was an issue from the from I first received my car keys. The first red flag was they didn’t reset the oil percentile I had to go back into the dealership to ask why wasn’t it reset if they just did the oil change. After driving the vehicle my car doesn’t ride smooth anymore, it hesitate when I accelerate & it runs hard like it’s a older vehicle & it wasn’t doing any of that until I brought it in for service. A simple oil change I have brought my vehicle back to the service department 3x’s since & no solution. I’m not sure if the oil change was done properly or did the put the correct oil in the car. But I do know that there is an issue with my car & no solution. Symone has been extremely helping over all she has great customer service & she tries to help out the best that she can but it’s only so much she can do because she’s not a mechanic.
10/27/2024
Barbara M. VERIFIED CUSTOMER
Symone great a true professional
10/27/2024
Steven T. VERIFIED CUSTOMER
Brought car in for a new tire. Waited 2 hours for the install. When I left the dealership my car was drifting right.
10/27/2024
Farrol J. VERIFIED CUSTOMER
MS Minder is always helpful knowledgeable & professional! I usually request her handle my service, thnx so much, signed Mr.Jackson
10/27/2024
Leroy D. VERIFIED CUSTOMER
It was a good day thanks ????
10/26/2024
Roosevelt T. VERIFIED CUSTOMER
An hour and a half for an oil change is to long with an appointment
10/26/2024
Myrtle C. VERIFIED CUSTOMER
Thanks for services
10/26/2024
Jeffrey C. VERIFIED CUSTOMER
Ruby provided great knowledge and courteous service.
10/25/2024
William R. VERIFIED CUSTOMER
I wasn't completely satisfied,it happened to be Will 's day off ...if he was there I'm totally confident that I wouldn't have had such a bad experience...thinks happened so I'm letting it go ,I'm waiting on my $200 check I was promised for paying for a diagnostic test and being told there was nothing they could find that could solve problem , Will said if you hear the noise bring it back and I did ,and they found the problem...so no I'm not totally satisfied with the service,however I've purchased 5 cars and have been using this dealership for 20 years,saying that I expected better service especially from the manager of the service department,but he did take time to tell me he was extremely busy and he apologized...
10/25/2024
Marvell W. VERIFIED CUSTOMER
Awesome work thanks
10/25/2024
Karl H. VERIFIED CUSTOMER
I was satisfied with all parties I interacted with.
10/24/2024
Gloria S. VERIFIED CUSTOMER
Symone the greatest
10/24/2024
Lester S. VERIFIED CUSTOMER
The service was very satisfying.
I would recommend your service to my friends and relatives
10/24/2024
Marlo M. VERIFIED CUSTOMER
Brandon Provided excellent service for my visit today.