Sarah was detailed in the follow up after the work was done, with additional things that should be addressed since the car is close to 30 thousand miles
.
9/10/2025
Steven S. VERIFIED CUSTOMER
Randy is awesome. Very professional, knowledgeable and friendly
9/10/2025
Harry S. VERIFIED CUSTOMER
I had an excellent experience with this repair shop. The staff were knowledgeable and personable, taking the time to clearly explain the repairs needed and how long they would take. In my case, the work was covered under warranty, so there was no charge. The repairs were completed to my full satisfaction, and the time required was reasonable.
A special thanks to Amanda, my contact throughout the process. She was well-informed and communicated with me in a timely and professional manner, which made the experience smooth and stress-free.
Overall, a very positive experience—I highly recommend them.
9/10/2025
Rodolfo P. VERIFIED CUSTOMER
He does a great job, he keeps me informed all the time
9/10/2025
Israel S. VERIFIED CUSTOMER
Sarah was very nice and true professional who kept me informed on the status of my vehicle
9/10/2025
Paul C. VERIFIED CUSTOMER
I was very satisfied with Ashley‘s performance. She is friendly and knowledgeable. My vehicle maintenance was completed at the time specified.
9/10/2025
Midwest Barricade. VERIFIED CUSTOMER
Job well done, on time, helpful and friendly. Thanks
9/10/2025
Kathryn M. VERIFIED CUSTOMER
Sarah has been working with me for a long time. She's wonderful and friendly. Deserves a raise
9/10/2025
Brett B. VERIFIED CUSTOMER
Sarah managed my vehicle tire repair and rotation very well. She was positive, knowledgeable and thorough. Sarah ensured the vehicle was ready when I needed to pick it up. I would like her to manage repairs and maintenance in the future.
9/10/2025
Herman S. VERIFIED CUSTOMER
All good was checked in and out just a bit over 2 hrs no issues Ashley and Team Toyota were on point top of their game.
9/10/2025
Mark S. VERIFIED CUSTOMER
I am totally happy with Zachary and your dealership. I passed on buying a Chevy truck because of mostly the way I was treated. The pricing and quality were important but your team at Colorado Springs Toyota were amazing.
Thank you
9/10/2025
Andre G. VERIFIED CUSTOMER
Shaw treated me lke b part of the family and he showed me respect and he answered all of my0quesion
9/10/2025
Jane V. VERIFIED CUSTOMER
Jim in service is great. Very professional and friendly.
9/10/2025
Giovonni T. VERIFIED CUSTOMER
Sarah was the most kind and patient service advisor many sure any of my question were answered and instilled confidence in a good time line of when to pick up the vehicle.
9/9/2025
Teresa L. VERIFIED CUSTOMER
service was overbooked and took 3+ hours, my usual wait of 1 1/2 to 2 hrs.
is reasonable. Had service scheduler indicated to me that they would be
so busy with longer wait times, I would have made other arrangements.
My service appt. was regular maintenance which could have been scheduled more conveniently for me and for you.
Jim was very good, was attentive and apologetic, explaining that they were
busier than usual and he offered a ride, refreshments, etc. Overscheduling was the problem, not your service staff.
9/9/2025
Amy F. VERIFIED CUSTOMER
Jim was very professional. The rest of the staff appeared to be that way too. I have always loved Toyota vehicles!
9/9/2025
Rita D. VERIFIED CUSTOMER
Scott went above and beyond today. Thanks for a great experience.
9/9/2025
Lou C. VERIFIED CUSTOMER
We have very much appreciated this Dealership care if our car over the years. We had full confidence in your work.
Our most recent experience,
We needed to save money on the repairs, so our son-in-law has done the work of replacing the needed parts.
9/9/2025
James R. VERIFIED CUSTOMER
Amanda was great. She was both knowledgeable and very friendly.
9/9/2025
Ivah H. VERIFIED CUSTOMER
Great service today! I appreciate Toyota providing a Lyft to and from my residence due to the long wait.