Randy is a Pro! He helped me figure out my issues, finding solutions at a fair price and recommending a way ahead.
9/19/2025
Dale S. VERIFIED CUSTOMER
Jim was great! And I have never encountered an issue with your service… but was sold a “preventive” tire balance (after a routine tire rotation as it had not been done per his records in some time?).
Yet it didn’t appear to need it even after several rotations over 50,000 miles. But, ironically, now it does! As the steering wheel now vibrates (oscillates) at certain speeds on a smooth road. I will return soon to remedy the matter. No fault of Jim’s! But it it ain’t broke… don’t fix it? Preventive maintenance is not always necessary:).
9/19/2025
Francis R. VERIFIED CUSTOMER
Everyone was so kind and welcoming. I appreciate it so much :)
9/19/2025
Julian D. VERIFIED CUSTOMER
Great attentive service advisor.
9/19/2025
Donna D. VERIFIED CUSTOMER
Scott always does a great job!!????
9/19/2025
Sophia B. VERIFIED CUSTOMER
I have another vehicle currently being serviced at a different dealership's shop.The service Toyota and Amanda provided is far superior to the other shop. Toyota's service is transparent and staff is friendly abd professional.
9/19/2025
Walter D. VERIFIED CUSTOMER
Scott is five star. Excellent customer service. Explained everything to make sure I understood all that was done. Walter D
9/19/2025
Mary C. VERIFIED CUSTOMER
Good job all around
9/18/2025
Dan L. VERIFIED CUSTOMER
I appreciate Sarah. Her professionalism, engaging demeanor, trustworthiness, and smile. Everytime she provides assistance with my vehicle, I am grateful.
9/18/2025
Derek G. VERIFIED CUSTOMER
Nice time. Realistic Expectations set & met. Smooth service and enough space for everyone to be comfortable.
9/18/2025
Shamaih L. VERIFIED CUSTOMER
I had an amazing experience with my recent service! Sarah was my technician, and she went above and beyond to make sure both me and my car were taken care of. She was friendly, professional, and incredibly knowledgeable. What stood out most was how she accommodated my schedule and explained everything clearly so I felt confident about the work being done. It’s rare to find someone who genuinely cares, but Sarah truly did. My car runs great, and I couldn’t be happier with the service. I highly recommend Sarah to anyone looking for top-notch care and excellent customer service!
9/18/2025
Steven S. VERIFIED CUSTOMER
Already spoke with service manager. My vehicle was dropped off after issues, and they did what they could to fix the monetary portion but getting my vehicle back with the grease all over my rims like it was just slapped together was just adding insult to injury especially after being told on the phone how sharp the tires looked. I took my vehicle to the car wash as it was going there the night they put the wrong tires on my vehicle and I never made it and after a wash it came off. Amazing I buy 3 brand new vehicles from Toyota and the quality or respect seems to have declined. I will admit this is the 1st issue we have had at this Toyota dealership to this extent but the 2nd time a monetary error was created. We had to be credited before when I caught another error. I use to be a service writer and I was use to Chevrolet trying to take advantage of woman however Toyota never did and now it seems like that's exactly what's happening. We were looking at replacing both vehicles now we are rethinking Toyota.
9/18/2025
Susan S. VERIFIED CUSTOMER
He was personable, explained recommendations, & was respectful.
9/18/2025
Michael G. VERIFIED CUSTOMER
Amanda was excellent she provided me with extra professionalism and made me feel special. I have other repairs needed and will definitely be calling for further appointments.
9/18/2025
Lindsay C. VERIFIED CUSTOMER
I think sometimes staff is so easy to communicate service needs if there’s a simple drive up! Even for a simple thing like changing out the battery
9/18/2025
Joyce L. VERIFIED CUSTOMER
Thank you. Great profession repair and conversation with all staff
9/18/2025
Tom H. VERIFIED CUSTOMER
Long wait but great service
9/18/2025
Melva F. VERIFIED CUSTOMER
I was there double the time that was given as an estimate for service.