Scott was very professional and helpful. We were very pleased with the service he provided.
2/20/2025
Cheryl H. VERIFIED CUSTOMER
I was met immediately but a lovely lady who was friendly and knowledgeable and seemed trustworthy.
I brought the Toyota in for a basic oil change and the car was ready in an hour as promised,
I did appreciate the clean and comfy waiting area
2/20/2025
Jeanni F. VERIFIED CUSTOMER
Sarah, was attentive and helpful my time at the dealership. Thank you for the great experience.
2/19/2025
Michael P. VERIFIED CUSTOMER
Your tech left an oil bottle in the engine bay, slipped down and destroyed my serpentine belt. I have been refunded by Scott, but am extremely dissatisfied with this practice, which was acknowledged to have happened multiple times in the past to others. i cannot believe this is a toyota approved service practice, but also speaks to the lack of quality by service techs. I will not be returning for service EVER, and will not recommend to anyone else.
2/19/2025
Tonya P. VERIFIED CUSTOMER
Ashley was absolutely wonderful! She helped me so much and i couldn’t be more grateful!
2/19/2025
Roger T. VERIFIED CUSTOMER
Sarah was super helpful and professional. She had all the answers and more.
2/19/2025
Tyler S. VERIFIED CUSTOMER
Sarah Massanou was very friendly, kind, and professional and did her job very well.
2/19/2025
Nathan A. VERIFIED CUSTOMER
Best service rep I have had.
2/19/2025
Phillip D. VERIFIED CUSTOMER
Jim did a great job, very personable.
2/19/2025
Stephen C. VERIFIED CUSTOMER
Scott was very helpful with getting my truck serviced and making sure it was good for the roadway again.
2/19/2025
Patrick W. VERIFIED CUSTOMER
Wonderful employee, you can tell she really cares about the customer.
2/18/2025
Danielle D. VERIFIED CUSTOMER
Scott is the best. He is always kind and respectful, answering any questions and takes the time to go over any concerns. I always trust he will be thorough and fair.
2/18/2025
Libby C. VERIFIED CUSTOMER
Awesome customer service
2/18/2025
Jennifer B. VERIFIED CUSTOMER
Ian gave me an estimated time of 1hr - 1.5 hr. my service took over 3 hrs. I let Ian know this after the service was completed, he did not take it well. I asked that in the future, changes to estimated time be communicated to the customer. especially when it is over double the time I was told.
2/18/2025
Michael P. VERIFIED CUSTOMER
Your tech was both efficient and friendly. Work completed on time.
2/18/2025
Lawrence C. VERIFIED CUSTOMER
The service center gets 5 out of 5 for processing me before my appointment time so we could get a head start back home to Salida before the snowstorm came. Many thanks!
2/18/2025
Ryan L. VERIFIED CUSTOMER
Staff was great, only complaint was that even with an appointment it almost took two hours of sitting there.
2/18/2025
Juliana F. VERIFIED CUSTOMER
Thank you, Sarah!
2/18/2025
Don H. VERIFIED CUSTOMER
Took way too long.
Wanted to purchase tires but they were not delivered to the dealer on time
2/18/2025
Lane S. VERIFIED CUSTOMER
Sarah Massanou is very professional and kind. She explains everything very clearly. Highly recommend. Thank you