This was my first visit. This has by far been the best visit I’ve ever had at any service department
9/21/2024
Peggy M. VERIFIED CUSTOMER
Like that, my car was not just a washed afterwards, but vacuumed inside.
9/21/2024
Roberta Z. VERIFIED CUSTOMER
I live on Kelleys Island. I stayed overnight in a hotel the night before so I could get my car to you first thing in the morning which I did. I spent the day walking with a backpack because I arranged all my appointments for the day while you had my car. I made clear that I needed my car by 5:00 to make the last ferry back to the island. I arrived at the service center at 5:15 to find out that my car never left the lot. No services were done. The car was scheduled for a 26 point inspection and detailing. I leave on vacation today with a car that is dirty and not running well. Unbelievable!!
9/21/2024
Kenneth H. VERIFIED CUSTOMER
Very satisfied with the service and explanation
9/21/2024
Sally B. VERIFIED CUSTOMER
John was very helpful getting my car repaired in a timely manner! I was very satisfied, I felt like he went out of his way to take care of my problem!
9/20/2024
Jeffrey M. VERIFIED CUSTOMER
I sent the truck in for a check engine light and a transmission issue, the transmission issue was completely fixed but within 6 hours of me having my truck back the check engine light came back on
9/20/2024
Denise F. VERIFIED CUSTOMER
Friendly staff. Good Servicr
9/20/2024
Lisa M. VERIFIED CUSTOMER
It was great.
9/19/2024
Kathleen N. VERIFIED CUSTOMER
I don’t like how John talked to me about my second key for my new car that he insisted I receive at closing of my new car. I felt he was rude when I told him I never received it.
At closing I asked where is my second key and was told it was on back order. Today John even stated they were short on the keys.
9/19/2024
John K. VERIFIED CUSTOMER
Thank you
9/19/2024
Brenda F. VERIFIED CUSTOMER
Very professional and personable!
9/19/2024
Steve R. VERIFIED CUSTOMER
No more surveys please. Did a great job
9/18/2024
Loretta S. VERIFIED CUSTOMER
Friendly, helpful service!!
9/18/2024
Todd C. VERIFIED CUSTOMER
Friendly service. All is well.
9/18/2024
Heather T. VERIFIED CUSTOMER
A+
9/17/2024
Shirley C. VERIFIED CUSTOMER
Waiting for a part to fix it but everyone was nice to us
9/17/2024
Ronald S. VERIFIED CUSTOMER
I appreciate Dave’s help with the service today. He made additional effort to answer all my questions. Thanks, Dave