I thought my customer service man was named Jacob, but I could be wrong. He was very mannerly and professional. He advised me of each thing he was doing. He is a keeper.
5/31/2024
Steve F. VERIFIED CUSTOMER
Heidi was friendly and personable. She was quick to arrange an appointment time and tell me when my truck would be ready to pick up.
5/30/2024
Dario G. VERIFIED CUSTOMER
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5/30/2024
Stephen C. VERIFIED CUSTOMER
I am so glad you brought JJ Vickery onto your fine team. He raises the bar in terms of customer communication, customer service and pride in working for your team in Dickson. Having bought FORDS for decades, I am encouraged to see the Dickson Ford dealership continue to strive for 5 star excellence. My Ford vehicles have always been cared for at this location. At 76, I congratulate you and look forward to many years of Ford worthy service to come.
5/30/2024
Barbra H. VERIFIED CUSTOMER
I was very happy with the service and the man was very nice
5/30/2024
Erik S. VERIFIED CUSTOMER
Great service
5/30/2024
Chirstina N. VERIFIED CUSTOMER
When you get $2000 worth of service done, y’all should at least take the truck through the wash and/or give the customer a Ford ball cap.
5/29/2024
Frank M. VERIFIED CUSTOMER
I would appreciate a written note summarizing the finds of the multipoint insp and the recommendations.
5/29/2024
Jacob K. VERIFIED CUSTOMER
Heidi is the best. 10/10
5/29/2024
Ronald N. VERIFIED CUSTOMER
Sure
5/28/2024
James F. VERIFIED CUSTOMER
Heidi and Eddie have been outstanding to work with! They have been extremely accommodating and helpful to us as we've been broke down and stranded on our vacation. They have gone out of their way to try to get us back on the road. All of the staff that we've spoken to at Reiselman have been friendly, courteous, and helpful.
5/28/2024
Scott M. VERIFIED CUSTOMER
She is great
5/26/2024
George C. VERIFIED CUSTOMER
April Hunter is amazing with her professionalism. She always keeps us totally in the loop on the status of all repairs. She helps us every step of the way!
5/26/2024
Stephanie M. VERIFIED CUSTOMER
Heidi was awesome and very helpful!
5/26/2024
John F. VERIFIED CUSTOMER
Heidi was great. Ensuring everyone was taken care of to her fullest ability. Great service advisor.
5/26/2024
Wayne F. VERIFIED CUSTOMER
Heidi has always been courteous and professional. It has been a pleasure working with her.
5/26/2024
Carl P. VERIFIED CUSTOMER
The service was great and very helpful to me to get it done at home. Thank you.
5/26/2024
Jeremy F. VERIFIED CUSTOMER
Great job! Heidi went above and beyond!
5/26/2024
Travis R. VERIFIED CUSTOMER
Jonathan did a great job and worked hard to help me solve my problems.