Why would a service technician put the 2 new tires purchased on the back for a front wheel drive vehicle? My taillight was a warranty issue having water in it when we bought the car over thewinter. The tail light was not replaced because it had no water in it. What’s going to happen when it’s not 90° outside and there is condensation water in the tail light. Tail light was ordered today by the service department and it will be replaced next Friday. I had computer warning lights coming up on the dash and asked if that could be looked at as well. I was told that these were due to the flat tire in the donut being on the car. However, when I made the appointment, I said that the lights had been coming on for a couple months. The flat tire was Saturday. Darren was very helpful. I just do not believe there was communication to the service department. If anything I think I would look at that issue.
5/24/2024
Cathy R. VERIFIED CUSTOMER
Scott... Was very helpful today. I appreciate his service today. Thank you.
5/23/2024
Debra C. VERIFIED CUSTOMER
Great customer service!
5/23/2024
Ryan K. VERIFIED CUSTOMER
Scott was great! Made the entire process quick and easy! He kept us informed of all services that were performed as well as a recall we need to take care of.
5/23/2024
Mike W. VERIFIED CUSTOMER
Great job
5/23/2024
Linda P. VERIFIED CUSTOMER
Tire was ordered and installed as promised. Very personable.
5/23/2024
Cora G. VERIFIED CUSTOMER
Thank you
5/23/2024
Robert V. VERIFIED CUSTOMER
I've always had great service at Thompsons Honda. No need to change.
5/23/2024
Tracy J. VERIFIED CUSTOMER
Outstanding service
5/22/2024
Linda P. VERIFIED CUSTOMER
While getting an oil change and tire rotation, he came and got me to show me a problem that was uncovered. A large nail wad submerged on the inside of a tire. He treated me with care and courtesy. I told him I would like to get a tire from Honda do he ordered it, made me an app't for next day which I truly appreciate.
5/22/2024
Erika E. VERIFIED CUSTOMER
My hood wasn't latched, I had a red hood warning light as I was driving in 3rd street but I pulled over and pushed it down so no big deal. All else was fine. Tire rotation makes me worry. I worry about my lug nuts being stripped out ( happened at another dealer) and the tech did a great job!!
Thanks
5/22/2024
Nina S. VERIFIED CUSTOMER
As always Darren German and the Honda team are the best and its my pleasure to have my car serviced there. Thank you so much
5/22/2024
Mark J. VERIFIED CUSTOMER
Brittan is great. I always know that he will see to it that my car, and me, will be thoroughly and efficiently taken care of. Thank you, Brittan, and Thompson’s Honda.
5/21/2024
Deborah D. VERIFIED CUSTOMER
Excellent service. Feel like family.
5/21/2024
Thomas N. VERIFIED CUSTOMER
Always a job well done
5/21/2024
Mary D. VERIFIED CUSTOMER
Scott Foote is amazing and most helpful. It is due to people like Scott that keeps me with Honda.
5/20/2024
Donald B. VERIFIED CUSTOMER
Excellent communication and attention.
5/18/2024
John M. VERIFIED CUSTOMER
Always pleased with Honda Service! Bud and his team have taken great care of us for years.
First time working with Darren and pleased with his help.