On time, organized, good communication and excellent service.
Why we bought a Toyota.
10/16/2024
Gerald C. VERIFIED CUSTOMER
I was pleased with service by Daniel.
10/16/2024
Lila M. VERIFIED CUSTOMER
Yesterday I put my car keys on table for servicing then later absent mindedly walked off with them. The Toyota guy was very nice when he found me to retrieve the keys.
10/16/2024
Sara J. VERIFIED CUSTOMER
In addition to a regular service appointment I was scheduled for my transmission to be serviced. Originally it was to be done when I had my 100,000 mile maintenance done. But my transmission was a different kind that cost more and the didn’t have what they needed to do it that day. I was told it would be fine until 120,000 or 125,000 miles. So I scheduled it to be done today with my 120,000 service. I made an early appt because it takes longer and since a shuttle is normally available I was told there was only someone available to take me to work in the mornings Jimmy did drive me and he was very nice. However soon after he dropped me off I was informed that you didn’t have the fluid to service my transmission. It was on back order. That should have been known before I even arrived and I should hav been told and allowed to reschedule at a later time . I also always just wait on my car when it is just a regular service. My time was wasted with
A trip across town and back and I live in Illinois so with the time change I had gotten up at 5 am and driven over mostly in the dark in order to arrive before 8 so there would be enough time to do the transmission work. I would not have that for a regular oil change. Your service advisors need to know whether supplies are there for a serve that is scheduled. This is the second time I expected to have the recommended 100,000 mile maintenance done and it still has not happened. I am very frustrated.
10/16/2024
Teddy P. VERIFIED CUSTOMER
Nice job and fair price
10/16/2024
Susan D. VERIFIED CUSTOMER
Always good service!
10/16/2024
Debbie F. VERIFIED CUSTOMER
Good quick service. Thank you.
10/15/2024
Marlena A. VERIFIED CUSTOMER
I was very pleased that they found a problem that could have been worse if they hadn't found it and they got the job done in a reasonable amount of time
10/13/2024
Patricia V. VERIFIED CUSTOMER
Service was excellent.
10/12/2024
John N. VERIFIED CUSTOMER
It’s always a good experience
10/12/2024
Vineet R. VERIFIED CUSTOMER
Very friendly and informative. Cleared up my concerns about strange pricing communication in auto generated documents.
10/11/2024
Mohamed E. VERIFIED CUSTOMER
Great professional car service!
Thanks
10/11/2024
Doug G. VERIFIED CUSTOMER
Thank you for the great service
10/11/2024
Lisa R. VERIFIED CUSTOMER
They are a committed group
10/11/2024
Frank R. VERIFIED CUSTOMER
My minor checkup was handled quickly and efficiently. Very pleased.
10/11/2024
Joseph W. VERIFIED CUSTOMER
Great as always…Keep up the fantastic service !!!…Thank You Barb for always treating us with a smile and professionalism!!!
10/11/2024
Deborah R. VERIFIED CUSTOMER
All folks with whom I interacted were courteous, knowledgeable, and frank. Much appreciated.
10/11/2024
Eric T. VERIFIED CUSTOMER
Fast, friendly, and professional!
10/11/2024
Amanda W. VERIFIED CUSTOMER
Very helpful, knowledgeable and friendly
10/10/2024
Terry T. VERIFIED CUSTOMER
A friendly, smiling face, most professional and efficient!