Nearly 2hrs for a scheduled oil change seems excessive. Then after completion, they pulled my vehicle back in the bay with cars blocking my exit for another 10 minutes. Finally went in to see when a vehicle may be moved and your service woman just said it’ll be moved in just a minute. No apology. Seems better to just leave the vehicle outside like has normally been done.
11/23/2024
Joe E. VERIFIED CUSTOMER
I went in for an oil change and for them to check my tire pressure sensors. I even said that they work sometimes and don’t work at other times. So I am told that you guys will change the oil and check the voltage on the tire pressure sensors. After changing the oil they come out and tell me the tire was just low on pressure and that everything is fine. I say no they don’t work all the time, so the lady says ok we can check the voltage on them but it will be like another hour or so, after I had already waited about 45 minutes. She comes back out after a while and says yes that one of the sensors isn’t working and that it will be $245 to fix them. I assumed this was to replace all 4 of them but it was for just one!! I looked on Amazon they always come in a 4 pack which is why I thought they were replacing all of them and I can buy them for like $60. Definitely not happy with the Toyota mark up!!
11/23/2024
Linda O. VERIFIED CUSTOMER
Very professional and courteous.
11/22/2024
Elizabeth T. VERIFIED CUSTOMER
Great service as always;)
11/22/2024
Kelly J. VERIFIED CUSTOMER
Quickly diagnosed, well explained and finished earlier than expected. Excellent service all around.
11/22/2024
John M. VERIFIED CUSTOMER
Everything went very smoothly from start to finish with every objective well done.
11/22/2024
Robert M. VERIFIED CUSTOMER
Very satisfied!
11/22/2024
Laura L. VERIFIED CUSTOMER
Very helpful and informative!! I would highly recommend him to anyone !!
11/22/2024
Mitch C. VERIFIED CUSTOMER
Excellent service, clear communication. One of the easiest car maintenance experiences I have ever had.
11/22/2024
Ami K. VERIFIED CUSTOMER
Barb did not help with my service.
11/22/2024
Craig S. VERIFIED CUSTOMER
wi fi didn't work.
11/21/2024
Jerry S. VERIFIED CUSTOMER
Satisfied with the service and recommendation for a future repair.
11/21/2024
Deb K. VERIFIED CUSTOMER
Answered all my questions! Thank you, Barb
11/21/2024
Gloria B. VERIFIED CUSTOMER
Thank you
11/21/2024
Arthur H. VERIFIED CUSTOMER
Quick, very courteous.
11/21/2024
Pamela G. VERIFIED CUSTOMER
She explains things very well, and the work was completed in the timeframe I was told it would be. She is very helpful.