Toyota of Terre Haute Auto Repair Center

Tim always does a great job for me.Keeps me updated and is always very respectful.

Great crew working in service department. Very respectful and helped me with my questions.

Tim was very professional and customer oriented.

I wait over an hour for a recall program to be installed on my car. They could not get it to download. It’s not the service department fault. But next time they should make sure that the program will download before they tell the customer that the recall is ready to be installed.

I always get a copy of all the inspections they complete on my vehicle didn’t get one so was it not done or what. $ 75.00 dollars for oil change is high. I have bought 3 new cars from your dealership. Thought the free inspections were worth it. I will consider using someone else next time.

Over and hour wait only to get tires rotated and a sound checked out that I heard ONLY when I reversed. Waited for him to get off a phone call only for him to jump back on the phone before helping me. Then he called back and heard they just got back from a test drive. Which wasn’t needed because the noise only happens 2 seconds after reversing. 45 min drive to sit for over an hour almost 2 to be told I will have to come back another time.

I received an email that my bill was $68. When I get to the desk to pay they said it was $98. I showed them the message saying it was $68 and they Said it was a mistake that they have been having. Need to get that fixed. The last time I was in they had issues with the coupons I used that were sent to me by Toyota. They said they don’t know how I got them and they reluctantly accepted them

I was treated wonderful and took car of my car. Waiting was comfortable and clean. Would recommend to everyone.

Tim answered all my questions and was patient while discussing options w me. He let me know what to expect if I delayed service anf when to know I must bring in my car. I trust Tim

We have always been treated good at your dealer ship all but one time so thanks for a good job !

Very good job done got appointment same day

Excellent service and quality job with professionalism and genuine care

Quick. Easy. Love it

He eased my mind on total safety of my car

The entire staff was polite and professional.

Your staff is friendly and professional

On time, organized, good communication and excellent service. Why we bought a Toyota.

I was pleased with service by Daniel.

Yesterday I put my car keys on table for servicing then later absent mindedly walked off with them. The Toyota guy was very nice when he found me to retrieve the keys.

In addition to a regular service appointment I was scheduled for my transmission to be serviced. Originally it was to be done when I had my 100,000 mile maintenance done. But my transmission was a different kind that cost more and the didn’t have what they needed to do it that day. I was told it would be fine until 120,000 or 125,000 miles. So I scheduled it to be done today with my 120,000 service. I made an early appt because it takes longer and since a shuttle is normally available I was told there was only someone available to take me to work in the mornings Jimmy did drive me and he was very nice. However soon after he dropped me off I was informed that you didn’t have the fluid to service my transmission. It was on back order. That should have been known before I even arrived and I should hav been told and allowed to reschedule at a later time . I also always just wait on my car when it is just a regular service. My time was wasted with A trip across town and back and I live in Illinois so with the time change I had gotten up at 5 am and driven over mostly in the dark in order to arrive before 8 so there would be enough time to do the transmission work. I would not have that for a regular oil change. Your service advisors need to know whether supplies are there for a serve that is scheduled. This is the second time I expected to have the recommended 100,000 mile maintenance done and it still has not happened. I am very frustrated.