Stay out of my glove box!! My cabin filter is fine and doesn’t need checked. Every time you guys check my filter you break something or make things worse than you found it.
11/28/2024
Julie P. VERIFIED CUSTOMER
I can not verify how well the work was completed since I don't look under the hood while there. So may not know for sure just yet. Thank you
11/28/2024
Jennie L. VERIFIED CUSTOMER
Everyone was courteous, helpful, and patient when questioned about an item on the invoice.
Was able to have a conversation with the sales person who sold us our 2019 RAV4 hybrid. That was an enjoyable break in the brief time that I was waiting for the car to be serviced.
11/28/2024
Mary C. VERIFIED CUSTOMER
Good service interaction
11/27/2024
Jodi D. VERIFIED CUSTOMER
Kent helped me today. It turns out we’re from the same hometown!!! He did a great job, and I was very pleased.
11/27/2024
John B. VERIFIED CUSTOMER
I was very disappointed that I trusted Toyota to perform repairs to my 2010 Tacoma which included troubleshooting the front brake system on my Tacoma. Image my surprise when Toyota called me to tell me that they could not get the wheels off my truck because they could not locate the wheel locks. That’s because I did not have any. Big O tires had just replaced all 4 tires a week ago and they did not have any trouble at all. I had to come get my truck from Toyota and take it to big O for needed repairs. I would think my dealership should have the proper equipment to do something as simple as removing wheels for needed repairs. Guess I will go to big O from now on.
11/27/2024
Dale H. VERIFIED CUSTOMER
Very friendly and good service
11/27/2024
Itzel O. VERIFIED CUSTOMER
James was very helpful and kind. Thanks for explaining me!
11/26/2024
Dawn L. VERIFIED CUSTOMER
.
11/26/2024
Margaret P. VERIFIED CUSTOMER
We really appreciate Tim coming to lobby and explaining what the problem was. I am happy that my tires have been checked out and I am safe!
11/26/2024
Mike H. VERIFIED CUSTOMER
Mr Watford was very professional as soon as I walked through the door, to the end as I was leaving with my vehicle. I was very impressed with the continuous updates while service was being completed on my vehicle.
11/24/2024
Corey S. VERIFIED CUSTOMER
Efficient and excellent service
11/23/2024
Darryl H. VERIFIED CUSTOMER
Thank you
11/23/2024
Sandra C. VERIFIED CUSTOMER
Prompt, pleasant & competent
11/23/2024
Allen M. VERIFIED CUSTOMER
Nearly 2hrs for a scheduled oil change seems excessive. Then after completion, they pulled my vehicle back in the bay with cars blocking my exit for another 10 minutes. Finally went in to see when a vehicle may be moved and your service woman just said it’ll be moved in just a minute. No apology. Seems better to just leave the vehicle outside like has normally been done.